{
    "_autoreplies.type.goodbye": "Goodbye",
    "_autoreplies.type.goodbye_desc": "On ticket closure",
    "_autoreplies.type.greeting": "Greeting",
    "_autoreplies.type.greeting_desc": "On ticket assignment",
    "_autoreplies.type.need_more_time": "Operator needs more time",
    "_autoreplies.type.need_more_time_desc": "Operator needs more time to figure out client's request",
    "_autoreplies.type.nonworkhours": "Non working hours",
    "_autoreplies.type.nonworkhours_desc": "When it's non working hours.",
    "_autoreplies.type.nooperators": "No online operators",
    "_autoreplies.type.nooperators_desc": "When there are no operators to assign a ticket",
    "_autoreplies.type.no_personal_manager": "PM is not in place",
    "_channel.edna": "WhatsApp (EDNA)",
    "_channel.email": "Email",
    "_channel.facebook": "Facebook",
    "_channel.infobip": "WhatsApp (Infobip)",
    "_channel.iqchat": "Internal chat",
    "_channel.telegram": "Telegram",
    "_channel.viber": "Viber",
    "_channel.vk": "VK",
    "_channel.yandex_alice": "Yandex Alice",
    "_channel.edna_chatbot": "Edna chatbot",
    "_antivirus.ICAP": "ICAP",
    "_antivirus.KATA": "KATA",
    "_crm.external": "Retail",
    "_crm.external_corp": "Corporate",
    "_crm.test": "Test data",
    "_day.fri": "Fri",
    "test-push.title": "Test push",
    "test-push.enter": "Enter the first/last name of the client to whom you will send the test push",
    "test-push.header": "Header",
    "test-push.enter_header": "Enter the title of the test push",
    "test-push.body": "Text",
    "test-push.enter_body": "Enter the text of the test push",
    "_day.mon": "Mon",
    "_day.sat": "Sat",
    "_day.sun": "Sun",
    "_day.thu": "Thu",
    "_day.tue": "Tue",
    "_day.wed": "Wed",
    "custom.files": "Customization files",
    "bad-words.settings": "Profanity settings",
    "bad-words.check": "Check for profanity in messages",
    "bad-words.actions": "Actions when detecting profanity",
    "bad-words.notification": "Notification of rejection. Displaying deviations in the report",
    "bad-words.lib": "Profanity Library",
    "cross-segment.history": "Cross-segment history setting",
    "cross-segment.history.project": "Segment",
    "cross-segment.history.project_desc": "This segment will display a cross-segment history of customer tickets",
    "cross-segment.history.project_ids": "Which segments are we pulling data from",
    "modals.cross_segment.delete.text": "Are you sure you want to delete these settings?",
    "modals.cross_segment.delete.title": "Deleting cross-segment history settings for segment \"{{ name }}\"",
    "date-time": "Date-time",
    "rating.actor": "Rating actor",
    "rating.user": "User rating",
    "comment.text": "Comment text",
    "comment.actor": "Comment actor",
    "client-dashboard.count_tickets_by_channels": "Number of requests by channels",
    "client-dashboard.assessment_quality_operators_work": "Assessment of the quality of operators' work",
    "client-dashboard.top_5_categories_of_tickets": "Top 5 categories of requests",
    "in": "in",
    "sex": "sex",
    "country": "country",
    "city": "city",
    "phone": "phone",
    "birth_date": "birth date",
    "no_connected_products": "No connected products",
    "disconnect": "Disconnect",
    "connect": "Connect",
    "limited_connection": "Connection is limited",
    "deleted": "Deleted",
    "without_rating": "Without rating",
    "without_position": "Without position",
    "without_department": "Without department",
    "not_found": "Not found",
    "enter_category": "Enter category title",
    "edited": "Edited",
    "avg_rating": "Avg. rating",
    "no_connected_clients": "No connected clients",
    "edited_short": "Edit.",
    "no_available_products": "No available products",
    "without_category": "Without category",
    "without_category.lower": "without category",
    "accepter": "Accepted operator",
    "current_operator": "Current operator",
    "work-schedules-stats.desc": "All members of distribution groups are considered operators",
    "active-directory.license_block": "Integration with Active Directory is not available under the current license. Please contact support.",
    "active-directory.not_found": "No connections found.",
    "_global_perms.manage_projects": "Manage segments",
    "_global_perms.manage_projects_desc": "The button of the “Segments” section is displayed In this section, you can manage segments. Full access to segment data is available",
    "_global_perms.view_analytics": "Analytics",
    "_global_perms.view_analytics_desc": "Displays the button for the “Reports” section This section summarizes reports for all segments",
    "_global_perms.view_projects": "View segments",
    "_global_perms.view_projects_desc": "Allows to view all segments including their clients, tickets, settings, etc.",
    "_global_perms.view_users": "View users",
    "_global_perms.view_projects_new": "Access to “Segments” section (view)",
    "_global_perms.view_analytics_new": "Access to the “Reports” section",
    "_global_perms.manage_projects_new": "Access to the “Segments” section (management)",
    "_global_perms.view_users_new": "Access to the “Users” section (view)",
    "_global_perms.view_users_desc": "The button of the “Users” section is displayed Data management is prohibited",
    "_global_perms.view_dashboard": "Access to the operator's dashboard",
    "_global_perms.view_dashboard_desc": "The “Operator Dashboard” section button is displayed. Full access to functionality",
    "_project_perms.ban_tickets": "Ban tickets",
    "_project_perms.ban_tickets_desc": "Allows to ban tickets.",
    "_project_perms.delete_messages": "Delete messages from agent",
    "_project_perms.delete_messages_desc": "Allows to delete messages written by an agent.",
    "_project_perms.delete_ticket_comments": "Delete ticket comments",
    "_project_perms.delete_ticket_comments_desc": "Allows deleting ticket comments.",
    "_project_perms.edit_ticket_comments": "Edit ticket comments",
    "_project_perms.edit_ticket_comments_desc": "Allows editing ticket comments.",
    "_project_perms.manage_autoclosing": "Manage auto-closing",
    "_project_perms.manage_autoclosing_desc": "Allows to manage auto-closing settings in a segment.",
    "_project_perms.manage_autoreplies": "Manage auto replies",
    "_project_perms.manage_autoreplies_desc": "Allows to add, update and delete auto replies in a segment.",
    "_project_perms.manage_bans": "Manage bans",
    "_project_perms.manage_bans_desc": "Allows full access to \"Bans\" in a segment.",
    "_project_perms.manage_categories": "Manage categories and tags",
    "_project_perms.manage_categories_desc": "Allows to add, update and delete categories and tags in a segment.",
    "_project_perms.manage_channels": "Manage channels",
    "_project_perms.manage_channels_desc": "Allows to add, update and delete channels in a segment.",
    "_project_perms.manage_chat_bots": "Manage chat-bots",
    "_project_perms.manage_chat_bots_desc": "Allows to add, update or delete chat-bots.",
    "_project_perms.manage_clients": "Manage clients",
    "_project_perms.manage_clients_desc": "Allows to manage all clients in a segment.",
    "_project_perms.manage_crms": "Manage external systems",
    "_project_perms.manage_crms_desc": "Allows to add, update or delete connections to external systems in a segment.",
    "_project_perms.manage_rating_polls": "Poll management",
    "_project_perms.manage_rating_polls_desc": "Makes it possible to manage polls in a segment.",
    "_project_perms.view_rating_polls": "Viewing polls",
    "_project_perms.view_rating_polls_desc": "Allows you to view existing surveys in a segment.",
    "_project_perms.manage_mailings": "Manage mailings",
    "_project_perms.manage_mailings_desc": "Allows to manage mailings and send mailing messages in a segment.",
    "_project_perms.manage_personal_managers": "Manage personal mangers",
    "_project_perms.manage_personal_managers_desc": "Allows to add, update or delete personal managers.",
    "_project_perms.manage_posts": "Manage Telegram posts",
    "_project_perms.manage_posts_desc": "Allows to browse and create posts in a Telegram channel.",
    "_project_perms.manage_products": "Manage products/services",
    "_project_perms.manage_products_desc": "Allows to add, update or delete products/services.",
    "_project_perms.manage_quickreplies": "Manage quick replies",
    "_project_perms.manage_quickreplies_desc": "Allows to add, edit and delete segment quick replies.",
    "_project_perms.manage_routes": "Manage routes",
    "_project_perms.manage_routes_desc": "Allows to add, update and delete ticket routing rules in a segment.",
    "_project_perms.manage_system_dialogs": "Manage auto-invitation",
    "_project_perms.manage_system_dialogs_desc": "Allows to manage auto-invitation settings in a segment.",
    "_project_perms.manage_targets": "Manage targets",
    "_project_perms.manage_targets_desc": "Allows to manage targets in a segment.",
    "_project_perms.manage_tickets": "Manage tickets(core functionality)",
    "_project_perms.manage_tickets_desc": "Allows to close, transfer, assign all tickets in a segment.",
    "_project_perms.manage_tickets_full": "Manage tickets(full functionality)",
    "_project_perms.manage_tickets_full.desc": "All functions for working with tickets.",
    "_project_perms.manage_users": "Manage segment users",
    "_project_perms.manage_users_desc": "Allows to manage segment users, but not groups and permissions.",
    "_project_perms.manage_worktimes": "Manage work times",
    "_project_perms.manage_worktimes_desc": "Allows to manage work times.",
    "_project_perms.mark_clients": "Mark clients",
    "_project_perms.mark_clients_desc": "Allows to mark all clients in a segment.",
    "_project_perms.rate_clients": "Rate clients",
    "_project_perms.rate_clients_desc": "Allows to rate all clients in a segment.",
    "_project_perms.transfer_to_project": "Transfer ticket between segments",
    "_project_perms.transfer_to_project_desc": "Allows transfer tickets between segmants.",
    "_project_perms.receive_project_notifications": "Receive notifications",
    "_project_perms.receive_project_notifications_desc": "Sends violation notifications to group members.",
    "_project_perms.view_autoclosing": "View auto-closing",
    "_project_perms.view_autoclosing_desc": "Allows to view auto-closing settings in a segment.",
    "_project_perms.view_autoreplies": "View auto replies",
    "_project_perms.view_autoreplies_desc": "Allows to view auto replies in a segment.",
    "_project_perms.view_bans": "View bans",
    "_project_perms.view_bans_desc": "Allows to view \"Bans\" in a segment.",
    "_project_perms.view_categories": "View categories and tags",
    "_project_perms.view_categories_desc": "Allows to view all categories and tags in a segment.",
    "_project_perms.view_channels": "View channels",
    "_project_perms.view_channels_desc": "Allows to view all channels in a segment, except for their settings.",
    "_project_perms.view_chat_bots": "View chat-bots",
    "_project_perms.view_chat_bots_desc": "Allows to view chat-bots.",
    "_project_perms.view_client_history": "View client history",
    "_project_perms.view_client_history_desc": "Allows to view a client ticket history.",
    "_project_perms.view_clients": "View clients",
    "_project_perms.view_clients_desc": "Allows to view all clients in a segment.",
    "_project_perms.view_crms": "View external systems",
    "_project_perms.view_crms_desc": "Allows to view connections to external systems in a segment.",
    "_project_perms.view_dashboard": "View segment dashboard",
    "_project_perms.view_dashboard_desc": "Allows to view the segment dashboard with real-time metrics.",
    "_project_perms.manage_dashboard": "Manage dashboard (iQPro license)",
    "_project_perms.manage_dashboard_desc": "Full access to dashboard viewing and configuration.",
    "_project_perms.view_project_settings": "View settings in a segment",
    "_project_perms.view_project_settings_desc": "Allows you to view settings in the \"Settings\" tab in the segment",
    "_project_perms.manage_project_settings": "Manage settings in the segment",
    "_project_perms.manage_project_settings_desc": "Allows you to manage settings in the \"Settings\" tab in the segment",
    "_project_perms.view_mailings": "View mailings",
    "_project_perms.view_mailings_desc": "Allows to view mailings in a segment.",
    "_project_perms.view_personal_managers": "View personal managers",
    "_project_perms.view_personal_managers_desc": "Allows to view personal managers.",
    "_project_perms.view_posts": "Manage posts in social networks",
    "_project_perms.view_posts_desc": "Allows to browse published posts in Telegram channels.",
    "_project_perms.view_products": "View products/services",
    "_project_perms.view_products_desc": "Allows to view products/services.",
    "_project_perms.view_quickreplies": "View quick replies",
    "_project_perms.view_quickreplies_desc": "Allows to view segment quick replies.",
    "_project_perms.view_reports": "View reports",
    "_project_perms.view_reports_desc": "Allows to view reports in a segment.",
    "_project_perms.view_routes": "View routes",
    "_project_perms.view_routes_desc": "Allows to view ticket routing rules in a segment.",
    "_project_perms.view_system_dialogs": "View auto-invitation",
    "_project_perms.view_system_dialogs_desc": "Allows to view auto-invitation settings in a segment.",
    "_project_perms.view_targets": "View targets",
    "_project_perms.view_targets_desc": "Allows to view targets in a segments",
    "_project_perms.view_tickets": "View tickets",
    "_project_perms.view_tickets_desc": "Allows to view all tickets in a segment.",
    "_project_perms.manage_tickets_tab": "Managing requests",
    "_project_perms.manage_tickets_tab_desc": "Full access to the functionality of the \"Tickets\" tab in the segment.",
    "_project_perms.view_users": "View users",
    "_project_perms.view_users_desc": "Allows to view segment users, but not groups and permissions.",
    "_project_perms.view_worktimes": "View work times",
    "_project_perms.view_worktimes_desc": "Allows to view work times.",
    "_project_perms.view_knowledge_base_articles": "View articles",
    "_project_perms.view_knowledge_base_articles_desc": "Allows to view articles at Knowledge base page",
    "_project_perms.manage_knowledge_base_articles": "Manage articles",
    "_project_perms.manage_knowledge_base_articles_desc": "Allows to create, edit and delete articles at Knowledge base page",
    "_project_perms.publish_knowledge_base_articles": "Publish articles",
    "_project_perms.publish_knowledge_base_articles_desc": "Allows to publish and hide articles at Knowledge base page",
    "_targets.inactivity_time.desc": "<i>Max time to be in 'inactive' state.</i>",
    "_targets.optimal_duration.desc": "<i>Optimal ticket duration from the moment of assignment to closing the ticket</i><br><u>Dashboard and reports</u>: The metric affects the formation of \"SL handling of the request\"",
    "_targets.pending_time.desc": "<i>Max time that client waits until someone responds to ticket.</i><br><br><u>Dashboard and reports:</u> The metric affects the formation of \"SL time to first response\"<br><u>Timer in the \"Incoming\" section:</u> Based on this parameter, the \"How long the client is waiting\" parameter in the \"Incoming\" section is highlighted in red.",
    "_targets.reaction_time.desc": "<i>Max time to reply to the first client message.</i><br><br><u>Dashboard and reports</u>: The metric affects the formation of \"SL reaction time\"",
    "_targets.reply_time.desc": "<i>Max time to reply to all client messages within a ticket.</i>",
    "_targets.response_time.desc": "<i>Max time to reply to the last client message.</i>",
    "action": "Action",
    "action.type.action_chat_closed": "The operator closed the ticket",
    "action.type.action_chat_created": "A ticket has been created",
    "action.type.action_client_message": "The client has sent a message",
    "action.type.action_client_typing": "The client typing a message",
    "action.type.action_rating": "Customer evaluation",
    "action.type.action_ticked_assigned": "Transferring a ticket to an operator",
    "action.type.action_user_file": "The operator uploaded the file",
    "action.type.action_user_message": "The operator has sent a message",
    "action.type.action_user_message_reply": "The operator sent a message with a quote",
    "activated": "Activated",
    "add": "Add",
    "add.member": "Add user",
    "agent_productivity": "Productivity (chats/hour)",
    "agents": "Agents",
    "all": "All",
    "analytics.tickets.table.accepter": "The operator who accepted the chat",
    "analytics.tickets.table.assign_count": "Number of appointments",
    "analytics.tickets.table.avg_accept_time": "Average queue time",
    "analytics.tickets.table.avg_duration": "Average dialog duration",
    "analytics.tickets.table.avg_rating": "Average score",
    "analytics.tickets.table.avg_resp_time": "Average response time",
    "analytics.tickets.table.channel": "Channel",
    "analytics.tickets.table.comment": "Comment",
    "analytics.tickets.table.duration": "Duration of the dialog",
    "analytics.tickets.table.group": "Group",
    "analytics.tickets.table.last_oper": "The operator who completed the chat",
    "analytics.tickets.table.max_accept_time": "Maximum queue time",
    "analytics.tickets.table.max_duration": "Maximum dialog duration",
    "analytics.tickets.table.max_resp_time": "Maximum response time",
    "analytics.tickets.table.members": "Participants",
    "analytics.tickets.table.project": "Segment",
    "analytics.tickets.table.rating": "Rating",
    "analytics.tickets.table.reaction_time": "Response time",
    "analytics.tickets.table.time_in_queue": "Queue time",
    "analytics.tickets.table.total_accepted": "Answered requests, pcs.",
    "analytics.tickets.table.total_count": "Number of requests, pcs.",
    "analytics.tickets.table.total_missed": "Unanswered requests, pcs.",
    "analytics.title": "Reports",
    "analytics_status.title": "Statuses report",
    "analytics_details.title": "Ticket reports",
    "analytics_group.title": "Group reports",
    "analytics_project.title": "Segment reports",
    "apply": "Apply",
    "audio_message": "Voice message",
    "avg_accept_time": "Avg accept time",
    "avg_agent_rating": "Avg. agent's rating",
    "avg_response_time": "Avg response time",
    "avg_total_response_time": "Avg total response time",
    "avg_total_time": "Avg total time",
    "ban": "Ban",
    "blocked": "Banned",
    "blocked_closed": "Banned closed",
    "cancel": "Cancel",
    "category.id": "Id",
    "category.title": "Title",
    "cert": "Certificate",
    "changes_saved": "Changes saved",
    "channel.id": "Id",
    "channel.name": "English title",
    "channel.title": "Title",
    "channel.type": "Type",
    "chat.id": "Id",
    "chat.type": "Type",
    "chat_bots.change_system_chats": "Change",
    "chat_bots.disable_system_chats": "Disable",
    "chat_bots.enable_system_chats": "Enable",
    "chat_bots.system_dialogs": "System dialogs",
    "chats.chat_type.personal_manager": "Chat with personal manager",
    "chats.chat_type.regular": "Regular chat",
    "chats.choose": "Choose chat",
    "chats.no_chats": "No chats.",
    "chats_send_to_company": "The company's employees do not have chats.",
    "chats.last_ticket": "Last ticket at",
    "chats.open_chat": "Open chat",
    "chats.open_chat_in": "Open chat in",
    "chats.open_chat_with_client": "Open chat with client",
    "chats.search.info.message": "Enter Client Name/email/phone number/INN/ID in the search field below to write to any of your clients",
    "chats.search.placeholder": "Enter client info",
    "chats.search.no_client": "Client not found",
    "chats.search.no_client_email": "Client with specified email not found",
    "chats.search.no_client_phone": "Client with specified phine number not found",
    "chats.tickets_count": "Tickets count",
    "chats.tickets_count_work": "Count of tickets in the work",
    "chats.transfer_ticket": "Transfer ticket",
    "choose": "Choose",
    "cities": "Cities",
    "clear": "Clear",
    "clear_settings": "Clear settings",
    "client.comments": "Client's ratings by agents",
    "client.group": "Client group",
    "client.id": "Id",
    "client.marked_successfully": "Mark added successfully",
    "client.name": "Client name",
    "client.type": "Type",
    "client.unmarked_successfully": "Mark deleted successfully",
    "client_comment": "Comment about client",
    "client_groups.add_group": "Add group",
    "client_type.anonymous": "Anonymous",
    "client_type.channel": "Social network",
    "client_type.crm": "Authorized",
    "close": "Close",
    "timer": "Timer",
    "action_on_timer": "Action",
    "notification_text": "Client notification",
    "code": "Code",
    "comment": "Comment",
    "confirm": "Confirm",
    "connected": "Connected",
    "corporate_chats.actions.invited": "{{actor}} invited {{user}} to the group",
    "corporate_chats.actions.joined": "{{user}} joined the group",
    "corporate_chats.actions.kicked": "{{actor}} kicked {{user}} from the group",
    "corporate_chats.actions.left": "{{user}} left the group",
    "corporate_chats.activated": "Activated",
    "corporate_chats.all_users": "All users",
    "corporate_chats.back": "Back",
    "corporate_chats.can_enable": "If you disable the corporate chat by mistake, you can still activate it before 00:00",
    "corporate_chats.delete_chat": "Delete group",
    "corporate_chats.delete_chat_text": "Are you sure you want to delete group {{title}}?",
    "corporate_chats.delete_message": "Delete message",
    "corporate_chats.delete_message_text": "Are you sure you want to delete this message?",
    "corporate_chats.enable": "Activate the corporate chat",
    "corporate_chats.inbox.find_user": "Find user",
    "corporate_chats.inbox.not_found": "Chats not found",
    "corporate_chats.inbox.private": "CHATS",
    "corporate_chats.inbox.teams": "TEAMS",
    "corporate_chats.leave_chat": "Leave group",
    "corporate_chats.leave_chat_text": "Are you sure you want to leave group {{title}}?",
    "corporate_chats.license_count": "Available number of licenses",
    "corporate_chats.members.add": "Add members",
    "corporate_chats.members.count": "members",
    "corporate_chats.members.delete": "Delete group",
    "corporate_chats.members.leave": "Leave group",
    "corporate_chats.members.remove": "Remove members",
    "corporate_chats.members.transfer": "Transfer rights",
    "corporate_chats.message_deleted": "Message deleted",
    "corporate_chats.message_listened": "Listened",
    "corporate_chats.message_read": "Read",
    "corporate_chats.new_chat": "Create a new chat/group",
    "corporate_chats.participants": "Members",
    "corporate_chats.search_chat": "Chat search",
    "corporate_chats.search_chats": "Chats search",
    "corporate_chats.edit_title": "Chat Title",
    "corporate_chats.edit_description": "Chat Description",
    "corporate_chats.transfer_admin_rights": "Transfer rights to member",
    "corporate_chats.transfer_admin_rights_text": "Are you sure you want to transfer rights to user {{ name }}?",
    "corporate_chats.typing": "Typing...",
    "corporate_chats.add_users": "Add users to a group chat",
    "corporate_chats.kick_users": "Kick users from group chat",
    "corporate_chats.transfer_rights": "Transfer rights to user",
    "graphs_and_tables": "Tables and graphs",
    "modals.inbox-inactive.title": "Inactive state",
    "modals.inbox-inactive.text": "You are in an inactive state.",
    "modals.inbox-inactive.activate": "Activate",
    "modals.delete_group_branch.text": "Do you really want to delete the branch «{{ title }}»? All participants will also be deleted.",
    "modals.delete_group_branch.title": "Deleting a branch",
    "branch_group.title": "Branch",
    "project.group.branches": "Branches",
    "project.groups_branch.created": "The branch was successfully created.",
    "project.groups_branch.deleted": "The branch was successfully deleted.",
    "project.groups_branch.updated": "The branch has been successfully updated.",
    "no_notifications": "No notifications.",
    "corporate_chats_inbox.title": "Inbox",
    "count": "Count",
    "create": "Create",
    "dashboard": "Dashboard",
    "dashboard-settings": "Dashboard settings",
    "dashboard-settings.all": "All are displayed",
    "dashboard-settings.hide": "Hidden",
    "dashboard-settings.numerics": "Numerical indicators",
    "dashboard-settings.show_avg_total_time": "Average processing time",
    "dashboard-settings.show_avg_accept_time": "Average accept time",
    "dashboard-settings.show_categories_schedule": "Categories (graph)",
    "dashboard-settings.show_fcr": "FCR",
    "dashboard-settings.show_inbox": "Inbox",
    "dashboard-settings.show_lost": "Missed tickets",
    "dashboard-settings.show_max_accept_time": "max time in queue",
    "dashboard-settings.show_avg_reaction_time": "avg reaction time",
    "dashboard-settings.show_max_reaction_time": "max reaction time",
    "dashboard-settings.show_avg_response_time": "avg time until the first response",
    "dashboard-settings.show_max_response_time": "max time until the first response",
    "dashboard-settings.show_max_total_time": "max processing time",
    "dashboard-settings.show_new_tickets_schedule": "New tickets (graph)",
    "dashboard-settings.show_operators_count": "Number of operators",
    "dashboard-settings.show_processed": "Processed",
    "dashboard-settings.show_processed_by_users": "Processed (agents)",
    "dashboard-settings.show_processed_by_bots": "Processed (bots)",
    "dashboard-settings.show_queue": "In the queue",
    "dashboard-settings.show_response_time_table": "Time to 1 response (table)",
    "dashboard-settings.show_sl_reaction_time": "SL reaction time",
    "dashboard-settings.show_sl_response_time": "SL time until the first response",
    "dashboard-settings.show_sl_total_time": "SL handling the request",
    "dashboard-settings.show_target_violations_table": "Deviations (table)",
    "dashboard-settings.show_top5_channels_by_tickets_table": "Top 5 channels by tickets (table)",
    "dashboard-settings.show_top5_low_rating_operators_table": "Top 5 low-rated operators (table)",
    "dashboard-settings.show_top5_tickets_in_progress_table": "Top 5 tickets in the work by operators (table)",
    "dashboard-settings.show_work_bots": "Working on bots",
    "dashboard-settings.show_work_operators": "Working on operators",
    "dashboard-settings.tables_graph": "Tables/graphs",
    "dashboard.go_to_settings": "Go to the settings",
    "dashboard.operators_slots": "Slots at the operator",
    "dashboard.show_categories_schedule": "Categories",
    "dashboard.show_new_tickets_schedule": "New tickets",
    "dashboard.show_response_time_table": "Time to 1 response",
    "dashboard.show_target_violations_table": "Deviations",
    "dashboard.show_top5_channels_by_tickets_table": "Top 5 channels by tickets",
    "dashboard.show_top5_low_rating_operators_table": "Top 5 low-rated operators",
    "dashboard.no_operators_with_rating": "No operators with rating",
    "dashboard.show_top5_tickets_in_progress_table": "Top 5 tickets in the work by operators",
    "dashboard.top5_tags": "Top 5 tags",
    "_action": "Action",
    "project.reports_tickets.channels.query_text_placeholder": "ID, type or title",
    "project.reports_tickets.users.query_text_placeholder": "ID, name or mail",
    "project.reports_tickets.groups.query_text_placeholder": "ID or title",
    "project.reports_tickets.accepters.query_text_placeholder": "ID, name or mail",
    "date": "Date",
    "socket_error": "The WebSocket connection could not be established, please contact the administrator",
    "date_range": "Period",
    "day": "Day",
    "day_lower": "day",
    "days_lower": "days",
    "delete": "Delete",
    "disabled": "Disabled",
    "deactivated": "Deactivated",
    "done": "Done",
    "draft": "Draft",
    "duration_short": "Durat.",
    "edit": "Edit",
    "edit_message": "Edit",
    "edited_message": "edited",
    "send_to_approve": "Send to approve",
    "end": "Ending",
    "emoji-mart.search": "Search",
    "emoji-mart.result": "Search results",
    "emoji-mart.recent": "Recent",
    "emoji-mart.faces_smiley": "Faces and emoticons",
    "emoji-mart.nature_animals": "Nature and animals",
    "emoji-mart.food_drinks": "Food and drinks",
    "emoji-mart.exercises": "Classes",
    "emoji-mart.travel ": "Travel",
    "emoji-mart.objects": "Objects",
    "emoji-mart.symbols": "Symbols",
    "emoji-mart.flags": "Flags",
    "emoji-mart.custom": "Custom",
    "error": "Error",
    "errors.page_not_found": "Page not found",
    "errors.reassign_notification_too_long": "Notification text should not be longer than {{ number }} symbols",
    "errors.greeting_too_long": "Greeting should not be longer than {{ number }} symbols",
    "errors.button_text_too_long": "Button text should not be longer than 25 symbols",
    "errors.regexp_too_long": "Regexp for field {{ name }} is too long: more than {{ number }} symbols",
    "errors.field_too_long": "Value of field {{ name }} is too long: more than {{ number }} symbols",
    "errors.only_latin_and_numbers": "Value of field {{ name }} should contain only latin letters and numbers",
    "expires": "Expires",
    "explanation": "Explanation",
    "export": "Export",
    "export_csv": "Export in CSV",
    "export_xlsx": "Export in XLSX",
    "external_system.personal_manager_sync_settings.client_login": "Login",
    "external_system.personal_manager_sync_settings.client_password": "Password",
    "external_system.personal_manager_sync_settings.requires_authentication": "Authentication is required",
    "external_system.personal_manager_sync_settings.service_url": "Service URL",
    "external_system.personal_manager_sync_settings.settings_saved": "The settings have been saved",
    "external_system.personal_manager_sync_settings.sync_timeout_sec": "Synchronization timeout (seconds)",
    "external_system.personal_manager_sync_settings.title": "Synchronization service",
    "file.state-rejected": "Unsafe file",
    "file.state-check_error": "File verification error",
    "file.state-on_checking": "File under review",
    "file.state-sent_for_checking": "File sent for verification",
    "msg.state-unverified": "Leak check",
    "msg.state-blocked": "Data leak",
    "forever": "Forever",
    "from_pers_clients": "Rec. from pers. clients",
    "avg_tickets_per_user": "Avg. tickets per user",
    "fulfilled": "Done",
    "go_to_product_page": "Go to product's page",
    "group.id": "Id",
    "group.title": "Title",
    "grouping": "Grouping",
    "has": "Has",
    "hasn't": "Hasn't",
    "helpdesk_choose_messages_alert": "Please select messages to export to HelpDesk",
    "helpdesk_success_alert": "HelpDesk ticket created successfully",
    "hour": "Hour",
    "hour_lower": "hour",
    "hours": "Hours",
    "modals.ticket-comments.title": "Comments on the appeal",
    "modals.ticket-comments.no ": "No comments.",
    "hours_lower": "hours",
    "import": "Import",
    "in_min": "(in minutes)",
    "inbox-settings": "Configuring the Ticket Panel",
    "inbox-settings.display": "Display",
    "inbox-settings.display.show_closed": "Display closed tickets",
    "inbox-settings.display.show_postponed": "Display postponed tickets",
    "inbox-settings.display.show_closing": "Display tickets on closing",
    "inbox-settings.display.show_wait": "Display tickets in waiting",
    "inbox-settings.grouping": "Grouping of tickets",
    "inbox-settings.ticket": "Ticket",
    "inbox-settings.ticket.full": "Full",
    "inbox-settings.ticket.short": "Short",
    "inbox-settings.sort": "Sort",
    "inbox-settings.styles": "Styles",
    "inbox-settings.styles_enable": "Enable styles",
    "inbox-settings.ticket_active_color": "Ticket's active color",
    "inbox-settings.sort.creation": "by ticket creation date",
    "inbox-settings.sort.priority": "by priority",
    "inbox.category_history": "History of intentions",
    "inbox.actions_history": "Routing",
    "inbox.actions_help": "Help",
    "inbox.category_history.empty": "No history",
    "inbox.category_history.query.have_category": "Only with categories",
    "inbox.category_history.query.all": "All",
    "inbox.routing_history.empty": "No routing history",
    "inbox.empty-ticket": "You are in the status \"I do not accept chats\". You can only work with requests distributed to you. In order for new requests to be distributed to you, change the status to \"Active\"",
    "inbox.empty-ticket.select-ticket": "Please, select a ticket.",
    "inbox.groups.closed": "Closed",
    "inbox.groups.in_progress": "In progress",
    "inbox.groups.new": "New",
    "inbox.groups.on_wait": "On wait",
    "inbox.groups.on_closing": "On closing",
    "inbox.groups.postponed": "Postponed",
    "inbox.groups.watching": "Watching",
    "inbox.notification_title_member_joined": "New member",
    "inbox.notification_title_new_message": "New message",
    "inbox.notification_title_ticket_assigned": "Ticket has been assigned",
    "inbox.open_crm": "Open in CRM",
    "inbox.operator_not_assigned": "Operator not assigned",
    "inbox.query_all": "All",
    "inbox.query_archived": "Archive",
    "inbox.query_assigned_to_me": "Assigned to me",
    "inbox.query_channel_placeholder": "Channel",
    "inbox.query_clear": "Clear",
    "inbox.query_closed": "Closed",
    "inbox.query_current": "Active",
    "inbox.query_open": "Open",
    "inbox.query_operator_placeholder": "Agent",
    "inbox.query_personal_chats": "Personal",
    "inbox.query_project_placeholder": "Segment",
    "inbox.query_regular_chats": "Regular",
    "inbox.query_status_placeholder": "Status",
    "inbox.search_or_write_to_client": "Search Client/Write to Client",
    "inbox.ticket.details.last_comment": "Last comment",
    "inbox.ticket.id_status": "Id and status",
    "inbox.tickets_not_found": "Tickets not found",
    "inbox.tickets_total": "Total",
    "inbox.title": "Inbox",
    "integrations.chatbot_platforms": "Bot platforms",
    "integrations.dialog-analytics": "Dialog analytics",
    "integrations.crms": "Clients' authorization",
    "integration.identification-apis": "Clients' identification",
    "integrations.personal_managers": "Personal managers",
    "integrations.ticketing_systems": "Ticketing systems",
    "integrations.webhooks": "Webhooks",
    "key": "Key",
    "leave": "Leave",
    "license.key": "License key",
    "license_missing_modal.title": "Restricted license",
    "link": "Link",
    "list": "List",
    "login.email": "Email",
    "login.login": "Log in",
    "login.password": "Password",
    "login.temp-password.change": "Change",
    "login.temp-password.password": "Password",
    "login.temp-password.password_again": "Password again",
    "login.temp-password.passwords_do_not_match": "Passwords do not match",
    "login.temp-password.title": "Change a temp password",
    "login.title": "Login",
    "mail.my_profile": "My profile",
    "mailing_upload_modal.add_description": "Add description. Maximum length - 2000 symbols",
    "mailings.count_receivers": "Number of recipients",
    "mailings.upload_sending_list": "Download the mailing list",
    "mailings.list_settings": "List settings",
    "mailings.mailing_by": "Sending on behalf of",
    "mailings.mailings_settings": "Mailing list settings",
    "mailings.sent": "Delivered",
    "mailings.total_count": "Total number",
    "mailings.unread": "Not read",
    "main.all_projects": "All segments",
    "main.analytics": "Reports",
    "main.avatar_cleared": "The avatar has been deleted.",
    "main.avatar_uploaded": "The avatar has been uploaded.",
    "main.change_password": "Change password",
    "main.clear_avatar": "Delete an avatar",
    "main.create_project": "Create segment",
    "main.edit_user": "Edit bio",
    "main.goactive_error": "Error",
    "main.inbox": "Inbox",
    "main.user_panel": "User panel",
    "main.logout": "Log out",
    "main.logout_failed": "Logout failed",
    "main.my_clients": "My clients",
    "main.my_projects": "My segments",
    "main.notifications": "Notifications",
    "main.notifications.target_violation": "Target violation",
    "main.password_changed": "The password has been changed.",
    "main.projects": "Segments",
    "main.settings": "Settings",
    "main.upload_avatar": "Upload avatar",
    "main.user_updated": "The user has been updated.",
    "main.users": "Users",
    "max_response_time": "Max response time",
    "max_total_time": "Max total time",
    "microphone.btn.title": "Record audio. Hotkeys: ctrl + arrow right - start/stop recording",
    "min": "min",
    "minutes": "minutes",
    "missing": "Missing",
    "modals.add_public.title": "Add Public",
    "modals.add_telegram_public.title": "Add Telegram Public",
    "modals.auth-backend-delete.text": "Please, confirm the deletion of connection \"{{ name }}\".",
    "modals.auth-backend-delete.title": "Delete connection",
    "modals.auth-backend.attr_display_name": "Display name",
    "modals.auth-backend.attr_email": "Email",
    "modals.auth-backend.attr_first_name": "First name",
    "modals.auth-backend.attr_last_name": "Last name",
    "modals.auth-backend.attr_login": "Login",
    "modals.auth-backend.attr_settings": "LDAP attribute settings",
    "modals.auth-backend.attr_settings_desc": "Attribute settings specify a mapping between LDAP attributes and IQChannels fields.",
    "modals.auth-backend.auth_settings": "Auth settings",
    "modals.auth-backend.create": "Create",
    "modals.auth-backend.create_on_login": "Create on login",
    "modals.auth-backend.create_on_login_desc": "Automatically create new users in IQChannels after a successful login in Active Directory.",
    "modals.auth-backend.default_role": "Default role",
    "modals.auth-backend.default_role_desc": "Default role for new users.",
    "modals.auth-backend.ldap_base_dn": "Base DN",
    "modals.auth-backend.ldap_base_dn_desc": "(Optional) base/root DN used by IQChannels to search for users, for example, OU=Users,DC=example,DC=com.",
    "modals.auth-backend.ldap_filter": "Filter",
    "modals.auth-backend.ldap_filter_desc": "(Optional) filter used by IQChannels to search for users, by default (&(objectClass=organizationalPerson)(cn=%s)).",
    "modals.auth-backend.ldap_hostname": "Hostname",
    "modals.auth-backend.ldap_password": "Password",
    "modals.auth-backend.ldap_password_desc": "Password for a user, which is used by IQChannels to run queries against the Active Directory server.",
    "modals.auth-backend.ldap_port": "Port",
    "modals.auth-backend.ldap_settings": "Connection settings",
    "modals.auth-backend.ldap_use_ssl": "Use SSL",
    "modals.auth-backend.ldap_username": "Username",
    "modals.auth-backend.ldap_username_desc": "Username used by IQChannels to run queries against the Active Directory server.",
    "modals.auth-backend.name_field": "Name",
    "modals.auth-backend.name_field_placeholder": "Active Directory Connection",
    "modals.auth-backend.title_edit": "Edit connection",
    "modals.auth-backend.title_new": "New connection",
    "modals.auth-backend.update_on_login": "Update on login",
    "modals.auth-backend.update_on_login_desc": "Automatically update users in IQChannels after a successful login in Active Directory.",
    "modals.autoreply-form.all_days": "All days",
    "modals.autoreply-form.author": "Author",
    "modals.autoreply-form.author_desc": "The author of the auto replies.",
    "modals.autoreply-form.author_placeholder": "Search for users",
    "modals.autoreply-form.create": "Create",
    "modals.autoreply-form.days": "Days",
    "modals.autoreply-form.text": "Text",
    "modals.autoreply-form.time": "Time",
    "modals.autoreply-form.time_desc": "For example, from 0 to 24, from 8 to 18, from 18 to 9.",
    "modals.autoreply-form.time_from": "from",
    "modals.autoreply-form.time_until": "until",
    "modals.autoreply-form.timeout": "Timeout",
    "modals.autoreply-form.timeout_desc": "Send an auto reply when there are no online operations for",
    "modals.autoreply-form.timeout_min": "minutes",
    "modals.autoreply-form.title_edit": "Edit auto reply",
    "modals.autoreply-form.title_new": "New auto reply",
    "modals.autoreply-form.type": "Type",
    "modals.autoreply-form.weekdays": "Weekdays",
    "modals.autoreply-form.weekend": "Weekend",
    "modals.autoreply-group-delete.text": "Please, confirm the deletion of the group '{{ name }}'.",
    "modals.autoreply-group-delete.title": "Delete group",
    "modals.autoreply-group.create": "Create",
    "modals.autoreply-group.title": "Title",
    "modals.autoreply-group.title_edit": "Edit group",
    "modals.autoreply-group.title_new": "New group",
    "modals.autoreply.author": "Author",
    "modals.autoreply.author_desc": "User on behalf of who the reply is sent.",
    "modals.autoreply.long_queue_desc": "The critical value of the average in the queue at which the notification is determined.",
    "modals.autoreply.author_placeholder": "Author",
    "modals.autoreply.close": "Close",
    "modals.autoreply.close_desc": "Close ticket after sending a message.",
    "modals.autoreply.autoclose": "Autoclosing",
    "modals.autoreply.transfer": "Transfer to segment",
    "modals.autoreply.button": "Button",
    "modals.autoreply.transfer_button_text_placeholder": "Button text",
    "modals.autoreply.transfer_client_notification_text_placeholder": "Client notification after transfer to different segment",
    "modals.autoreply.create": "Create",
    "modals.autoreply.limit": "Limit",
    "modals.autoreply.send_incoming": "Send in incoming messages",
    "modals.autoreply.send_outgoing": "Send in outgoing messages",
    "modals.autoreply.show_one_time": "Show one time in a ticket",
    "modals.autoreply.text": "Text",
    "modals.autoreply.text_fcr": "Text with the status \"Issue resolved\"",
    "modals.autoreply.text_no_fcr": "Text with the status \"The issue has not been resolved\"",
    "modals.autoreply.timeout": "Timeout (sec.)",
    "modals.autoreply.title_edit": "Edit autoreply",
    "modals.autoreply.title_new": "New autoreply",
    "modals.autoreply.type": "Type",
    "modals.bad_words.already_have": "Such a word already exists",
    "modals.bad_words.enter_word": "Enter the word",
    "modals.bad_words.title": "Bad words library",
    "modals.ban_ticket.ban_reason": "Ban reason",
    "modals.ban_ticket.ban_until": "Ban until",
    "modals.ban_ticket.ban_until.1d": "1 day",
    "modals.ban_ticket.ban_until.1h": "1 hour",
    "modals.ban_ticket.ban_until.30m": "30 min",
    "modals.ban_ticket.ban_until.custom": "Enter custom",
    "modals.ban_ticket.ban_until.f": "Forever",
    "modals.ban_ticket.ticket": "Ban ticket",
    "modals.ban_ticket.update_clients": "Ban ticket's clients",
    "modals.ban_ticket.update_tickets": "Update banned tickets",
    "modals.bans.client.ban.blocked_until": "Blocked until",
    "modals.bans.client.ban.title": "Ban client",
    "modals.bans.client.ban.update": "Update banned client",
    "modals.bans.client.ok": "Unblock",
    "modals.bans.client.text": "Confirm client unblock",
    "modals.bans.client.title": "Client unblock",
    "modals.bans.ok": "Unblock",
    "modals.bans.text": "Confirm ticket unblock",
    "modals.bans.title": "Ticket unblock",
    "modals.category-folder-delete.delete": "Delete",
    "modals.category-folder-delete.delete_categories": "Delete categories",
    "modals.category-folder-delete.move_categories": "Move categories to",
    "modals.category-folder-delete.root": "Root",
    "modals.category-folder-delete.text": "Please, confirm the deletion of folder \"{{ title }}\"?",
    "modals.category-folder-delete.title": "Delete folder",
    "modals.category-folder.create": "Create",
    "modals.category-folder.folder_title": "Title",
    "modals.category-folder.title_edit": "Edit folder",
    "modals.category-folder.title_new": "Create folder",
    "modals.category.category_title": "Title",
    "modals.category.create": "Create",
    "modals.category.folder": "Folder",
    "modals.category.no_folder": "No folder",
    "modals.category.root": "Root",
    "modals.category.title_edit": "Edit category",
    "modals.category.title_new": "Create category",
    "modals.category.edit_ticket": "Edit ticket categories",
    "modals.category.edit_article": "Edit article categories",
    "modals.category.no_selected_ticket": "No selected categories",
    "modals.category.select": "Select category",
    "modals.channel.channel_title": "Title",
    "modals.channel.channel_title_placeholder": "Support",
    "modals.channel.create": "Create channel",
    "modals.channel.desc": "Description",
    "modals.channel.desc.placeholder": "Add channel description",
    "modals.channel.name": "English name",
    "modals.channel.name_desc": "A short english name without spaces, for example, retail_support.",
    "modals.channel.name_placeholder": "channel-name",
    "modals.channel.title_edit": "Edit channel",
    "modals.channel.title_new": "New channel",
    "modals.channel.type": "Type",
    "modals.chat-bot-platform-delete.text": "Please, confirm the deletion of bot-platform '«{{ title }}»', {{ url }}?",
    "modals.chat-bot-platform-delete.title": "Delete bot-platform",
    "modals.chat-bot-platform-modal.create": "Create",
    "modals.chat-bot-platform-modal.login": "Login",
    "modals.chat-bot-platform-modal.password": "Password",
    "modals.chat-bot-platform-modal.title_edit": "Edit bot-platform",
    "modals.chat-bot-platform-modal.title_field": "Title",
    "modals.chat-bot-platform-modal.title_field_placeholder": "Title",
    "modals.chat-bot-platform-modal.title_new": "New bot-platform",
    "modals.chat-bot-platform-modal.token": "Token",
    "modals.chat-bot-platform-modal.type_field": "Type",
    "modals.chat-bot-platform-modal.url": "URL",
    "modals.client_groups_member.move": "The client is already a member of the {{ groupName }} group, you want to move him to the {{ title }} group?",
    "modals.corporate_chats.create.group_members.enter": "Select group members",
    "modals.corporate_chats.create.group_name": "Group name",
    "modals.corporate_chats.create.group_name.enter": "Enter the name of the group",
    "modals.corporate_chats.create.group_description": "Group description",
    "modals.corporate_chats.create.group_description.enter": "Enter the description of the group",
    "modals.corporate_chats.create.private.enter": "Choose who you want to talk to using personal correspondence",
    "modals.corporate_chats.create.private.user": "Enter the user's details",
    "modals.corporate_chats.create.type": "Select the chat type",
    "modals.corporate_chats.create.type.create_private": "Create private chat",
    "modals.corporate_chats.create.type.create_team": "Create team chat",
    "modals.corporate_chats.create.type.private": "Private",
    "modals.corporate_chats.create.type.team": "Team",
    "modals.create_chat_bot.bot_id": "Id",
    "modals.create_chat_bot.chat_bot_platform": "Bot-platform",
    "modals.create_chat_bot.chat_bot_platform_search_placeholder": "Search",
    "modals.create_chat_bot.title": "New chat-bot",
    "modals.create_chat_bot.user": "User",
    "modals.create_chat_bot.user_search_placeholder": "Search",
    "modals.create_personal_manager.client": "Client",
    "modals.create_personal_manager.client_crm_id": "CRM ID",
    "modals.create_personal_manager.client_search_placeholder": "Search",
    "modals.create_personal_manager.title": "New personal manager",
    "modals.create_personal_manager.user": "User",
    "modals.create_personal_manager.user_search_placeholder": "Search",
    "modals.create_personal_manager.assistant": "Personal manager assistant",
    "modals.create_telegram_public.public_title": "Title",
    "modals.create_ticketing_system.title": "New Ticketing System",
    "modals.create_ticketing_system.title_edit": "Edit Ticketing System",
    "modals.create_ticketing_system.type_field": "Type",
    "modals.crm-modal.create": "Create",
    "modals.crm-modal.name": "Name",
    "modals.crm-modal.name_placeholder": "Name",
    "modals.crm-modal.title_edit": "Edit connection",
    "modals.crm-modal.title_new": "New connection",
    "modals.crm-modal.type": "Type",
    "modals.crm-modal.url": "URL",
    "modals.crm-modal.url_desc": "Chat REST API client authorization.",
    "modals.crm-modal.url_placeholder": "http://server/rest/chat/",
    "modals.dashboard-settings.header": "Dashboard data display settings",
    "modals.deactivate-user.text": "Please, confirm deactivating user '{{ name }}'",
    "modals.deactivate-user.title": "Deactivate user",
    "modals.delete_autoreply.text": "Please, confirm the deletion of the auto reply: {{ text }}",
    "modals.delete_autoreply.title": "Delete auto reply",
    "modals.delete_avatar.text": "Please, confirm the deletion of the avatar of user \"{{ name }}\"",
    "modals.delete_avatar.title": "Delete avatar",
    "modals.delete_category.text": "Please, confirm the deletion of category \"{{ title }}\".",
    "modals.delete_category.title": "Delete category",
    "modals.delete_channel.text": "Please, confirm the deletion of channel \"{{ title }}\".",
    "modals.delete_channel.title": "Delete channel",
    "modals.delete_chat_bot.text": "Please, confirm the deletion of chat-bot \"{{ name }}\".",
    "modals.delete_chat_bot.title": "Delete chat-bot",
    "modals.delete_crm.text": "Please, confirm the deletion of the connection to an external system \"{{ name }}\".",
    "modals.delete_crm.title": "Delete connection",
    "modals.delete_group.text": "Please, confirm the deletion of group \"{{ title }}\".",
    "modals.delete_group.title": "Delete group",
    "modals.delete_group_member.text": "Please, confirm the deletion of member \"{{ name }}\".",
    "modals.delete_group_member.title": "Delete member",
    "modals.delete_group_permissions.text": "Please, confirm the deletion of segment role \"{{ title }}\".",
    "modals.delete_group_permissions.title": "Delete segment role",
    "modals.delete_messages.many.message": "Are you sure you want to delete these messages?",
    "modals.delete_messages.many.title": "Delete messages",
    "modals.delete_messages.one.message": "Are you sure you want to delete this message?",
    "modals.delete_messages.one.title": "Delete message",
    "modals.delete_messages.no_one_chosen": "Select at least one message",
    "modals.delete_personal_manager.text": "Please, confirm the deletion of personal manager from client \"{{ name }}\".",
    "modals.delete_personal_manager.title": "Delete personal manager",
    "modals.delete_product.text": "Are you sure you want to delete product «{{ name }}»?",
    "modals.delete_product.title": "Delete product",
    "modals.delete_public.text": "Are you sure you want to delete public «{{title}}»?",
    "modals.delete_public.title": "Delete public",
    "modals.delete_role.text": "Please, confirm the deletion of role \"{{ title }}\".",
    "modals.delete_role.title": "Delete role",
    "modals.delete_route.text": "Please, confirm the deletion of routing rule \"{{ title }}\".",
    "modals.delete_route.title": "Delete routing rule",
    "modals.delete_skill.text": "Please, confirm the deletion of skill \"{{ title }}\".",
    "modals.delete_skill.title": "Delete skill",
    "modals.delete_user.text": "Please, confirm the deletion of user \"{{ name }}\".",
    "modals.delete_user.title": "Delete user",
    "modals.unban_user.title": "Unlocking the user",
    "modals.unban_user.text": "Do you really want to unblock user \"{{ name }}\"?",
    "modals.unban_user.success": "The user is unblocked",
    "modals.delete_vk_public.text": "Are you sure you want to delete public «{{title}}»?",
    "modals.delete_vk_public.title": "Delete VK public",
    "modals.email_channel.bulk_config.label": "Send bulk of messages in one email if there are no new messages in the period",
    "modals.email_channel.bulk_config.title": "Sending messages in bulk",
    "modals.email_channel.channel_config.delete_after": "Delete emails after reading",
    "modals.email_channel.channel_config.delete_after_desc": "To enable this function disable email auto-deletion when emails are marked by IMAP",
    "modals.email_channel.channel_config.email_placeholder": "Enter email-address",
    "modals.email_channel.channel_config.header_template": "Email's header template",
    "modals.email_channel.channel_config.header_template_placeholder": "Text to be shown in the email's header",
    "modals.email_channel.channel_config.login": "Login",
    "modals.email_channel.channel_config.login_placeholder": "Enter login from your mailbox",
    "modals.email_channel.channel_config.password_placeholder": "Enter password from your mailbox",
    "modals.email_channel.channel_config.signature_template": "Email's signature",
    "modals.email_channel.channel_config.signature_template_placeholder": "Text to be shown after email message, e.g \"Please don't change the email's subject\"",
    "modals.email_channel.channel_config.title": "Configure Email channel",
    "modals.email_channel.servers_config.imap_host": "IMAP-server host",
    "modals.email_channel.servers_config.imap_host_placeholder": "Enter IMAP-server host",
    "modals.email_channel.servers_config.imap_port": "IMAP-server port",
    "modals.email_channel.imap_title": "IMAP settings",
    "modals.email_channel.servers_config.imap_port_placeholder": "Enter IMAP-server port",
    "modals.email_channel.servers_config.smtp_host": "SMTP-server host",
    "modals.email_channel.servers_config.smtp_host_placeholder": "Enter SMTP-server host",
    "modals.email_channel.servers_config.smtp_port": "SMTP-server port",
    "modals.email_channel.smtp_title": "SMTP settings",
    "modals.email_channel.servers_config.smtp_port_placeholder": "Enter SMTP-server port",
    "modals.email_channel.servers_config.title": "Configure Email-server",
    "modals.export_to_helpdesk.add_description": "Add description to selected messages:",
    "modals.export_to_helpdesk.messages": "Messages:",
    "modals.group-member.search_placeholder": "Search",
    "modals.group-member.title": "New member",
    "modals.group-member.user": "User",
    "modals.group.admin": "Segment administrator",
    "modals.group.admin_desc": "The administrator has full segment access.",
    "modals.group.desc": "Description",
    "modals.group.desc_placeholder": "Description",
    "modals.group.group_title": "Title",
    "modals.group.group_name": "Name in english",
    "modals.group.parent_group": "Parent group",
    "modals.group.perms": "Permissions",
    "modals.group.title_edit": "Edit group",
    "modals.group.title_new": "New group",
    "modals.group.title_view": "View group",
    "modals.client-group.create": "Create client group",
    "modals.client-group.update": "Update client group",
    "modals.logout-await.title": "Logging out...",
    "modals.logout-user.text": "Please, confirm logging out '{{ name }}'",
    "modals.logout-user.title": "Logout user",
    "modals.delete-user-from-project.title": "Deleting a user from a project",
    "modals.delete-user-from-project.desc": "Are you really deleting the user «{{ name }}» from the project (from all distribution groups and role groups)?",
    "modals.mailing-clients.read": "Mailing is read",
    "modals.mailing-clients.sent": "Mailing is sent",
    "modals.mailing-clients.unread": "Mailing is unread",
    "modals.mailing-confirm-send.send": "Send",
    "modals.mailing-confirm-send.text": "Please, confirm sending a message to all clients in a mailing '{{ title }}'?",
    "modals.mailing-confirm-send.title": "Send message",
    "modals.mailing-delete.text": "Please, confirm deleting a mailing '{{ title }}'?",
    "modals.mailing-delete.title": "Delete mailing",
    "modals.mailing-list-modal.delete.text": "Please, confirm deleting a mailing list '{{ title }}'?",
    "modals.mailing-list-modal.delete.title": "Delete mailing list",
    "modals.mailing-list-modal.edit.title": "Update mailing list",
    "modals.mailing-list-modal.title": "Add mailing list",
    "modals.mailing-list-modal.title_of_list": "Mailing list's title",
    "modals.users-permissions.edit": "Edit role",
    "modals.users-permissions.create": "Create role in segment",
    "modals.mailing.create": "Create",
    "modals.mailing.title_edit": "Edit mailing",
    "modals.mailing.title_field": "Title",
    "modals.mailing.title_new": "New mailing",
    "modals.mailing.user": "User",
    "modals.mailing.user_desc": "User who is used to send mailing messages.",
    "modals.mailing_lists.create.client_id": "by client ID",
    "modals.mailing_lists.create.crm_id": "by CRM ID",
    "modals.mailing_lists.create.number_error": "For serach by INN, phone number or client ID only numbers should be entered",
    "modals.mailing_lists.create.exception": "Please start the list in excel from the second row.",
    "modals.mailing_lists.create.file_attach": "Upload file",
    "modals.mailing_lists.create.format": "Format: xlsx and csv",
    "modals.mailing_lists.create.format_desc": "In xlsx, the first line of the file is intended for the header and is not read when loading",
    "modals.mailing_lists.create.inn": "by INN",
    "modals.mailing_lists.create.name": "Name",
    "modals.mailing_lists.create.phone": "by phone",
    "modals.mailing_lists.create.uploaded": "File uploaded",
    "modals.mailings.create.all_clients": "All channel clients",
    "modals.mailings.create.channel_deleted": "Channel deleted",
    "modals.mailings.create.list_clients": "Clients from the list",
    "modals.mailings.create.receivers": "Receivers",
    "modals.mailings.create.receivers_is_not_set": "Receivers are not specified",
    "modals.mark_client.delete_marker": "Delete marker",
    "modals.mark_client.delete_marker.message": "Are you sure you want to delete the marker?",
    "modals.messaging-prefs.quickReplies": "Quick replies",
    "modals.messaging-prefs.quickReplyReplacesMessage": "Replace the current message",
    "modals.messaging-prefs.sendBy": "Send by",
    "modals.messaging-prefs.sendByCtrlEnter": "Ctrl + Enter",
    "modals.messaging-prefs.sendByEnter": "Enter",
    "modals.messaging-prefs.title": "Messaging preferences",
    "modals.multi-select.options-selected": "Options selected:",
    "modals.new-chat-open.no_channels": "No channels.",
    "modals.new-chat-open.select_channel": "Select channel",
    "modals.posting-delete.text": "Do you really want to delete post?",
    "modals.posting-delete.text_params": "Do you really want to delete post «{{ title }}...»?",
    "modals.postings.add_answer": "Add an option",
    "modals.postings.add_files": "Attach files",
    "modals.postings.add_post": "Add a post",
    "modals.postings.add_post_group": "Add a post to a group",
    "modals.postings.answers": "Answer options",
    "modals.postings.ask_question": "Ask a question",
    "modals.postings.background_poll_vk": "Background of the survey(VK)",
    "modals.postings.close_poll": "Close the survey",
    "modals.postings.create_poll": "Add a survey",
    "modals.postings.create_post": "Create a post",
    "modals.postings.duplicate_poll": "Duplicate survey",
    "modals.postings.duplicate_post": "Duplicate post",
    "modals.postings.multiple_choice": "The ability to select multiple response options",
    "modals.postings.poll_settings": "Survey parameters",
    "modals.postings.post_title": "Post title",
    "modals.postings.question_theme": "Subject of the question",
    "modals.postings.tg ": "telegram",
    "modals.postings.vk": "vk",
    "modals.product.create": "Add",
    "modals.product.desc_for_agents": "Description for agents",
    "modals.product.desc_for_agents_placeholder": "Describe the product to agents",
    "modals.product.desc_for_clients": "Description for clients",
    "modals.product.desc_for_clients_placeholder": "Describe the product to clients",
    "modals.product.product_name": "Name",
    "modals.product.product_name_placeholder": "Enter the product's name",
    "modals.products.access": "Available if products/services are available",
    "modals.products.choose_extra": "Select a product/service without which it is impossible to connect",
    "modals.products.create": "Adding a product or service",
    "modals.products.enter_duration": "Enter a deadline",
    "modals.products.enter_price": "Enter the cost",
    "modals.products.forever": "Indefinite",
    "modals.products.free": "For free",
    "modals.products.limit": "Connection restriction",
    "modals.products.once": "One-time",
    "modals.products.per_day": "per day",
    "modals.products.per_month": "per month",
    "modals.products.per_week": "per week",
    "modals.products.per_year": "per year",
    "modals.products.periodical": "Periodic payment",
    "modals.products.price": "Connection cost",
    "modals.products.price_rub": "Cost (rubles)",
    "modals.products.product": "Product",
    "modals.products.service": "Service",
    "modals.products.update": "Changes to a product or service",
    "modals.products_needed.title": "Choose products/services",
    "modals.project.create": "Create",
    "modals.project.desc": "Description",
    "modals.project.desc_placeholder": "Description",
    "modals.project.project_slug": "Short name",
    "modals.project.project_slug_desc": "Only latin letters, digits and dashes.",
    "modals.project.project_slug_placeholder": "segment",
    "modals.project.project_title": "Title",
    "modals.project.project_title_placeholder": "Title",
    "modals.project.title_edit": "Edit segment",
    "modals.project.title_new": "New segment",
    "modals.publics.confirm_vk_oauth_message": "To receive your user token we'll have to redirect you to VK Oauth page. Please grant permissions to our app in VK. After this you'll redirected to https://oauth.vk.com/blank.html. Copy access token from the address bar, it starts with \"vk1\" and ends before symbol &. This action is safe, you don't provide login and password from your account. After you copied the token, go back to our app and paste it in the field \"User Token\".",
    "modals.publics.confirm_vk_oauth_title": "Warning",
    "modals.publics.get_token": "Get a token",
    "modals.publics.license_limit": "Exceeding the license limit",
    "modals.publics.publics_count": "The number of connected public is limited. If you have any questions about extending the license, please contact your administrator or send an application by email: info@iqchannels.ru ",
    "modals.publics.user_token": "User token",
    "modals.publics.user_token_placeholder": "Put in user token",
    "modals.queue_tickets.title": "Put tickets in queue",
    "modals.queue_tickets.verify": "Are you sure you want to put these tickets in queue?",
    "modals.quickreply-delete.text": "Please, confirm deletion of a quick reply.",
    "modals.quickreply-delete.title": "Delete quick reply",
    "modals.quickreply-folder-delete.text": "Please, confirm deletion of a group.",
    "modals.quickreply-folder-delete.title": "Delete group",
    "modals.quickreply-folder.access": "Access",
    "modals.quickreply-folder.access_everyone": "Available to everyone",
    "modals.quickreply-folder.folder": "Group",
    "modals.quickreply-folder.title": "Title",
    "modals.quickreply-folder.title_edit": "Edit group",
    "modals.quickreply-folder.title_new": "New group",
    "modals.quickreply.text": "Text",
    "modals.quickreply.title_edit": "Edit quick reply",
    "modals.quickreply.title_new": "New quick reply",
    "modals.rating-polls.add_answer": "Add answer",
    "modals.rating-polls.add_question": "Add question",
    "modals.rating-polls.answer": "Enter the answer",
    "modals.rating-polls.errors.at_least_one_question": "Create at least 1 question",
    "modals.rating-polls.errors.too_little_answers": "Added less than two choices in  \"One of list\".",
    "modals.rating-polls.as_ticket_rating": "As ticket rating",
    "modals.rating-polls.categories": "Categories",
    "modals.rating-polls.channels": "Channels",
    "modals.rating-polls.FCR": "FCR",
    "modals.rating-polls.FCR.solved": "Question solved",
    "modals.rating-polls.FCR.not_solved": "Question not solved",
    "modals.rating-polls.client_group": "Client group",
    "modals.rating-polls.filter": "Filter",
    "modals.rating-polls.view": "Poll view",
    "modals.rating-polls.view.form": "Form",
    "modals.rating-polls.view.single_choices": "Single choices",
    "modals.rating-polls.hide_filter": "hide",
    "modals.rating-polls.markers": "Markers",
    "modals.rating-polls.question": "Enter the question",
    "modals.rating-polls.show_filter": "show",
    "modals.rating-polls.show_offer": "The presence of the question \"Would you like to take the survey?\"",
    "modals.rating-polls.thanks_feedback": "Thanks for the feedback",
    "modals.rating-polls.title": "Enter the rating poll title",
    "modals.rating-polls.title_edit": "Rating poll editing",
    "modals.rating-polls.title_new": "Rating poll creating",
    "modals.rating-polls.toggle_filter": "Toggle filter",
    "modals.rating-polls.types.input": "Input field",
    "modals.rating-polls.types.one_of_list": "One of list",
    "modals.rating-polls.types.stars": "Stars",
    "modals.rating-polls.scale": "Scale",
    "modals.rating-polls.scale.from": "Values from",
    "modals.rating-polls.scale.to": "to",
    "modals.rating-polls.scale.caption_first": "Caption at the beginning of the scale",
    "modals.rating-polls.scale.caption_last": "Caption at the end of the scale",
    "modals.rating-polls.errors.scale.from_to_incorrect": "Incorrect from or to values",
    "modals.rating-polls.errors.scale.too_large": "From or to is too large",
    "modals.reset-service-token.reset": "Reset",
    "modals.reset-service-token.text": "Please, confirm resetting a service account access token.",
    "modals.reset-service-token.title": "Reset access token",
    "modals.route.categories": "Categoies",
    "modals.route.categories_enable": "Enable",
    "modals.route.category_deleted": "(deleted)",
    "modals.route.channel_deleted": "(deleted)",
    "modals.route.channels": "Channels",
    "modals.route.channels_enable": "Enable",
    "modals.route.client_group": "Group of clients",
    "modals.route.group": "Group",
    "modals.route.limitation": "Limit the time allocation rule",
    "modals.route.markers": "Markers",
    "modals.route.markers_enable": "Enable",
    "modals.route.online": "Online",
    "modals.route.active_desc": "Route tickets only when there are active agents in the group.",
    "modals.route.rating": "Client's rating",
    "modals.route.rating_enable": "Enable",
    "modals.route.rating_value": "Rating value from 0 to 5",
    "modals.route.route_title": "Title",
    "modals.route.set_priority": "Assign priority to requests",
    "modals.route.title_edit": "Edit routing rule",
    "modals.route.title_new": "New routing rule",
    "modals.service-token.text": "Service account {{ name }} access token: {{ token }}",
    "modals.service-token.title": "Access token",
    "modals.target.title": "Target",
    "modals.telegram-posts.publish_post": "Publish",
    "modals.telegram_posts-send.title": "Sending post",
    "modals.telegram_posts.confirm-send": "Do you really want to post to public «{{ title }}»?",
    "modals.telegram_publics.link_placeholder": "Put in link to your Telegram public",
    "modals.telegram_publics.telegram_id.title_placeholder": "Title",
    "modals.telegram_publics.telegram_link": "Telegram link",
    "modals.telegram_publics.get_new_token": "Get new token",
    "modals.ticket-confirm-offline-sending.send": "Send",
    "modals.ticket-confirm-offline-sending.text": "Please, confirm sending a message to an offline client.",
    "modals.ticket-confirm-offline-sending.title": "Client is offline",
    "modals.close-tickets": "Close tickets after sending a message",
    "modals.close-tickets.text": "Message text",
    "modals.ticket_comments.delete.title": "Delete comment",
    "modals.ticket_comments.verify_delete": "Are you sure you want to delete this comment?",
    "modals.ticketclosing.save": "Save",
    "modals.ticketing_system.email": "Sender email",
    "modals.ticketing_system.email_placeholder": "Enter email address of the sender",
    "modals.ticketing_system.host": "Host",
    "modals.ticketing_system.host_placeholder": "Enter outgoing mail server host",
    "modals.ticketing_system.login_placeholder": "Enter login of outgoing mail box",
    "modals.ticketing_system.modal.login": "Login",
    "modals.ticketing_system.password": "Password",
    "modals.ticketing_system.password_placeholder": "Enter password of outgoing mail box",
    "modals.ticketing_system.port": "Port",
    "modals.ticketing_system.port_placeholder": "Enter outgoing mail server port",
    "modals.ticketing_system.receiver": "Receiver email",
    "modals.ticketing_system.sendTo_placeholder": "Enter the email of the receiver",
    "modals.ticketing_system.title_field": "Title",
    "modals.ticketing_system.url": "Host",
    "modals.ticketing_system_delete.text": "Please, confirm the deletion of ticketing system '«{{ title }}»'.",
    "modals.ticketing_system_delete.title": "Delete ticketing system",
    "modals.ticketsclosing.close_for_bots": "Assigned to bot",
    "modals.ticketsclosing.close_for_operators": "Assigned to operator",
    "modals.ticketsclosing.closing_message": "Closing message",
    "modals.ticketsclosing.delete.text": "Are you sure you want to delete these autoclosing settings?",
    "modals.ticketsclosing.delete.title": "Delete autoclosing settings",
    "modals.ticketsclosing.inactivity": "Inactivity time",
    "modals.ticketsclosing.minutes": "Minutes",
    "modals.ticketsclosing.title_edit": "Edit settings",
    "modals.ticketsclosing.title_new": "New autoclosing rule",
    "modals.ticketsclosing.desc": "Specified in minutes.",
    "modals.ticketsclosing.desc2": "If the last message in the chat is from the operator/bot, then the request will be closed after this time",
    "modals.ticketsclosing.close": "Close tickets",
    "modals.cross_segment.title_edit": "Change settings",
    "modals.cross_segment.title_new": "New cross-segment history setting",
    "modals.cross_segment.save": "Save",
    "modals.cross_segment.create": "Create a setting",
    "modals.require-category": "Select category",
    "modals.require-categories": "Select categories",
    "modals.no-category-selected": "No selected category",
    "modals.no-categories-selected": "No selected categories",
    "modals.require-category.text": "The case will not be closed without specifying the category",
    "no_active_operators": "No active operators.",
    "operator_name": "Operator's name",
    "modals.ticket-transfer": "Tranfer tickets",
    "modals.ticket-transfer.priority": "Priority of selected tickets",
    "project.inbox.show_more": "Show 20 more",
    "project.groups_permissions.modal_inbox_access": "Access in the 'Inbox' section",
    "project.groups_permissions.modal_segment_access": "Access in the segment",
    "project.groups_permissions.modal_notification": "Notifications",
    "modals.user-mobile": "Choose an online time",
    "modals.user-mobile.activation": "Activation before",
    "modals.user_add_custom_crm_id.success": "Custom CRMId added",
    "modals.user_add_custom_crm_id.title": "Set CRM ID",
    "modals.user_add_custom_crm_id.label": "CRM ID",
    "modals.user_add_custom_crm_id.for_user": "Set ID в CRM for user",
    "modals.transfer_ticket.active_operators": "Active operators",
    "modals.transfer_ticket.enter": "Enter name and email",
    "modals.transfer_ticket.to_operator": "To operator",
    "modals.transfer_ticket.to_project": "To different segment",
    "modals.transfer_ticket.to_group": "To group",
    "modals.transfer_ticket.select_group": "Select distribution group",
    "modals.transfer_ticket.select_project": "Select segment",
    "modals.transfer_ticket.no_available_projects": "No available segments",
    "modals.update_chat_bot.bot_id": "Id",
    "modals.update_chat_bot.chat_bot_platform": "Bot-platform",
    "modals.update_chat_bot.chat_bot_platform_search_placeholder": "Search",
    "modals.update_chat_bot.title": "Edit chat-bot",
    "modals.update_chat_bot.user": "User",
    "modals.update_chat_bot.user_search_placeholder": "Search",
    "modals.update_personal_manager.client": "Client",
    "modals.update_personal_manager.client_crm_id": "CRM ID",
    "modals.update_personal_manager.client_search_placeholder": "Search",
    "modals.update_personal_manager.title": "Edit personal manager",
    "modals.update_personal_manager.user": "User",
    "modals.update_personal_manager.user_search_placeholder": "Search",
    "modals.update_public.title": "Update Public",
    "modals.update_system_chat.message": "Message",
    "modals.update_system_chat.message_placeholder": "Write a message that will be sent to bot",
    "modals.update_system_chat.operator_name": "Enter greeting's author name",
    "modals.update_system_chat.title": "Greeting settings",
    "modals.update_telegram_public.title": "Update Telegram Public",
    "modals.user-bot-account.created": "Bot account has been created.",
    "modals.user-bot-account.name": "Name",
    "modals.user-bot-account.role": "Role",
    "modals.user-bot-account.title": "Bot account",
    "modals.user-change-password.current_password": "Current password",
    "modals.user-change-password.do_not_match": "Passwords do not match",
    "modals.user-change-password.new_password": "New password",
    "modals.user-change-password.new_password_again": "New password again",
    "modals.user-change-password.title": "Change password",
    "modals.user-create.created": "The user has been created!",
    "modals.user-create.department": "Department",
    "modals.user-create.email": "Email",
    "modals.user-create.login": "Login",
    "modals.user-create.login_desc": "Login must match Active Directory user login in Active Directory authorization is enabled.",
    "modals.user-create.name": "Name",
    "modals.user-create.name_placeholder": "Name",
    "modals.user-create.position": "Position",
    "modals.user-create.position_placeholder": "Manager",
    "modals.user-create.pseudonym_placeholder": "Pseudonym",
    "modals.user-create.role": "Role",
    "modals.user-create.temp_password": "Temp password:",
    "modals.user-create.title": "New user",
    "modals.user-create.skills_not_selected": "Skills not selected",
    "modals.user-reset-password.email": "Email",
    "modals.user-reset-password.reset": "Generate temp password",
    "modals.user-reset-password.success": "A temp password has been generated.",
    "modals.user-reset-password.temp_password": "Temp password",
    "modals.user-reset-password.text": "A new temp password will be generated for user {{ name }}.",
    "modals.user-reset-password.title": "Reset password",
    "modals.user-reset-password.user": "User",
    "modals.user-role.admin": "System administrator",
    "modals.user-role.admin_desc": "The system administrator has full access to the system.",
    "modals.user-role.desc": "Description",
    "modals.user-role.desc_placeholder": "Description",
    "modals.user-role.perms": "Permissions",
    "modals.user-role.role_title": "Title",
    "modals.user-role.role_title_placeholder": "Administrator",
    "modals.user-role.role_name": "Name in english",
    "modals.user-role.role_name_placeholder": "For example, operator-role",
    "modals.user-role.title_edit": "Edit role",
    "modals.user-role.title_new": "New role",
    "modals.user-service-account.created": "Service account has been created.",
    "modals.user-service-account.name": "Name",
    "modals.user-service-account.name_placeholder": "External system",
    "modals.user-service-account.role": "Role",
    "modals.user-service-account.title": "Service account",
    "modals.user-service-account.token": "Access token",
    "modals.user-skill.desc": "Description",
    "modals.user-skill.desc_placeholder": "Skill description",
    "modals.user-skill.skill_title": "Title",
    "modals.user-skill.skill_title_placeholder": "Example: Work with loans",
    "modals.user-skill.title_edit": "Edit skill",
    "modals.user-skill.title_new": "New skill",
    "modals.user-update.department": "Department",
    "modals.user-update.email": "Email",
    "modals.user-update.login": "Login",
    "modals.user-update.login_desc": "Login must match Active Directory user login in Active Directory authorization is enabled.",
    "modals.user-update.name": "Name",
    "modals.user-update.name_placeholder": "Name",
    "modals.user-update.position": "Position",
    "modals.user-update.position_placeholder": "Manager",
    "modals.user-update.role": "Role",
    "modals.user-update.schedule": "Work schedule",
    "modals.user-update.skill": "Skill",
    "modals.user-update.title": "Edit user",
    "modals.user-upload-avatar.text": "Please, select an avatar image for user {{ name }}.",
    "modals.user-upload-avatar.title": "Upload avatar",
    "modals.user-upload-avatar.upload": "Upload",
    "modals.webhook-delete.text": "Please, confirm the deletion of webhook '{{ title }}', {{ url }}.",
    "modals.webhook-delete.title": "Delete webhook",
    "modals.webhook-modal.create": "Create",
    "modals.webhook-modal.title_edit": "Edit webhook",
    "modals.webhook-modal.title_field": "Title",
    "modals.webhook-modal.title_field_placeholder": "Title",
    "modals.webhook-modal.title_new": "New webhook",
    "modals.webhook-modal.url": "URL",
    "modals.webhook-modal.url_desc": "IQChannels will send webhook events to this server.",
    "modals.webhook-modal.url_placeholder": "http://server/webhooks/iqchannels",
    "modals.workschedule-delete.text": "Please, confirm deleting work schedule «{{ title }}»?",
    "modals.workschedule-delete.title": "Delete work schedule",
    "modals.workschedule-set.text": "Do you really want to set a work schedule for all users \"{{ title }}\"?",
    "modals.workschedule-set.title": "Setting a work schedule",
    "modals.workschedule.create": "Create work schedule",
    "modals.workschedule.title_edit": "Edit work schedule",
    "modals.workschedule.title_new": "New work schedule",
    "modals.worktime-delete.text": "Please, confirm deleting work time '{{ title }}'",
    "modals.worktime-delete.title": "Delete work time",
    "modals.worktime.all_days": "All days",
    "modals.worktime.author": "User",
    "modals.worktime.author_desc": "User on behalf of whom the system sends unavailable messages.",
    "modals.worktime.author_placeholder": "Search user",
    "modals.worktime.break_duration": "Break duration",
    "modals.worktime.comment": "Message when closed",
    "modals.worktime.create": "Create",
    "modals.worktime.days": "Days",
    "modals.worktime.schedule": "Schedule",
    "modals.worktime.time": "Time",
    "modals.worktime.time_desc": "For example, from 0 to 24, from 8 to 18, from 18 to 9.",
    "modals.worktime.time_from": "From",
    "modals.worktime.time_until": "until",
    "modals.worktime.title": "Title",
    "modals.worktime.title_edit": "Edit work time",
    "modals.worktime.title_new": "New work time",
    "modals.worktime.weekdays": "Weekdays",
    "modals.worktime.weekend": "Weekend",
    "modals.categories.clear_choice": "Clear choice",
    "month": "Month",
    "month_lower": "month",
    "months2_lower": "months",
    "months_lower": "months",
    "move": "Move",
    "my_client.tickets.new_ticket": "New ticket",
    "my_clients.client.tickets_not_found": "Tickets not found",
    "my_clients.client_crm_id": "CRM ID",
    "my_clients.clients_not_found": "You are not a personal manager for any client",
    "my_clients.clients_total": "Total",
    "my_clients.empty.select_client": "Select client from menu on the left",
    "my_clients.project": "Segment",
    "my_clients.query_text_placeholder": "Name or ID in CRM",
    "my_clients.title": "My personal clients",
    "knowledge_base.title": "Knowledge base",
    "no": "No",
    "no_info": "No info",
    "not_specified": "not specified",
    "ok": "OK",
    "optional": "Optional",
    "outgoing": "Outgoing",
    "poll_settings.header": "Rating request after a ticket is closed",
    "posting.add_public": "Add public",
    "posting.can_multiple_choice": "Users can choose several answers",
    "posting.posts": "Posts",
    "posting.public.link": "Link to the public",
    "posting.public.settings": "Public settings",
    "posting.public.title": "Public title",
    "posting.publics": "Public's settings",
    "postings.no_publics.found": "Add Telegram or VK publics to work with postings",
    "postpone": "Postpone",
    "project.allow_audio_messages_for_channels": "Allow audio messages for channels",
    "project.allow_audio_messages_label": "You can allow audio messages specifically for agents or clients in a channel's settings",
    "project.autoclosing.create": "Create autoclosing rule",
    "project.autoclosing.title": "Auto closing",
    "project.automation.auto_invitation.settings": "Auto-invitation Settings",
    "project.automation.auto_invitation.state": "State",
    "project.automation.auto_invitation.user_from": "The user on whose behalf the auto-invitation will be sent",
    "project.autoreplies.access_denied": "Access denied.",
    "project.autoreplies.autoreply_actions": "Actions",
    "project.autoreplies.autoreply_author": "Author",
    "project.autoreplies.autoreply_enabled": "Enabled",
    "project.autoreplies.autoreply_schedule": "Schedule",
    "project.autoreplies.autoreply_text": "Text",
    "project.autoreplies.autoreply_type": "Type",
    "project.autoreplies.close_after_reply": "Close the ticket after the auto-reply.",
    "project.autoreplies.create": "Create auto reply",
    "project.autoreplies.placeholders": "In auto-replies, it is possible to use variables in the form: <b>{{ user_name }}</b><br>List of variables:",
    "project.autoreplies.create_group": "Create group",
    "project.autoreplies.create_reply": "Create autoreply",
    "project.autoreplies.created": "The auto reply has been created.",
    "project.autoreplies.current_user": "Current user",
    "project.autoreplies.delete": "Delete",
    "project.autoreplies.delete_group": "Delete group",
    "project.autoreplies.deleted": "The auto reply has been deleted.",
    "project.autoreplies.edit": "Edit",
    "project.autoreplies.from": "from",
    "project.autoreplies.group-created": "Group has been created.",
    "project.autoreplies.group-deleted": "Group has been deleted.",
    "project.autoreplies.group-updated": "Group has been updated.",
    "project.autoreplies.not_found": "Auto replies not found.",
    "project.autoreplies.reply-created": "Autoreply has been created.",
    "project.autoreplies.reply-deleted": "Autoreply has been deleted.",
    "project.autoreplies.reply-updated": "Autoreply has been updated.",
    "project.autoreplies.title": "Auto replies",
    "project.autoreplies.total": "Total",
    "project.autoreplies.until": "until",
    "project.autoreplies.update_group": "Update group",
    "project.autoreplies.updated": "The auto reply has been updated.",
    "project.bans.access_denied": "You don't have access to segment bans.",
    "project.bans.clients": "Banned clients",
    "project.bans.clients.add": "Add client",
    "project.bans.clients.block_reason": "Block reason",
    "project.bans.clients.blocked_at": "Blocked at",
    "project.bans.clients.blocked_until": "Blocked until",
    "project.bans.clients.edit": "Edit",
    "project.bans.clients.email": "Email",
    "project.bans.clients.mobile": "Mobile phone",
    "project.bans.clients.unban": "Unban",
    "project.bans.clients.user": "User",
    "project.bans.ip": "Ban IP",
    "project.bans.settings": "Ban settings",
    "project.bans.settings.ticket_first_block_action": "What happens to the request after the operator clicks the \"Block\" button",
    "project.bans.settings.ticket_first_block_action.option_1": "The appeal is not closed, but transferred to the distribution group:",
    "project.bans.settings.ticket_next_block_action": "What happens to subsequent requests from blocked clients",
    "project.bans.settings.ticket_next_block_action.option_1": "The appeal from blocked clients is distributed to the distribution group:",
    "project.bans.settings.ticket_next_block_action.option_2": "Close ticket with reply:",
    "project.bans.settings.ticket_next_block_action.option_2.placeholder": "Reply",
    "project.bans.tickets": "Banned tickets",
    "project.bans.tickets.actions": "Actions",
    "project.bans.tickets.actions.ban_client": "Ban client",
    "project.bans.tickets.actions.ban_ip": "Ban IP",
    "project.bans.tickets.actions.close": "Close",
    "project.bans.tickets.actions.unban": "Unban",
    "project.bans.tickets.actions.update": "Edit",
    "project.bans.tickets.filter": "Who banned",
    "project.bans.tickets.search.placeholder": "Enter client name",
    "project.bans.tickets.sort": "Sorting",
    "project.bans.tickets.sort.client": "By client",
    "project.bans.tickets.sort.date": "Ban date",
    "project.bans.tickets.sort.ip": "By IP",
    "project.bans.title": "Bans",
    "project.forms.saved": "Form successfully updated",
    "project.forms.fields_settings": "Fields settings",
    "project.forms.select_personal_data_form_fields": "Choose which fields to display in personal info form",
    "project.forms.data": "Data",
    "project.forms.label": "Label",
    "project.forms.field_required": "Required",
    "project.forms.required": "Required",
    "project.forms.validation": "Validation",
    "project.forms.no_validation": "No validation",
    "project.forms.validation.phone": "Phone number: only numbers, length 10 to 11",
    "project.forms.validation.only_letters": "Only letters: latin or cyrillic",
    "project.forms.validation.letters_and_numbers": "Letters and numbers",
    "project.forms.validation.latin_and_numbers": "Latin and numbers",
    "project.forms.validation.nickname": "Nickname (latin, numbers and undescore)",
    "project.forms.validation.only_latin": "Only latin",
    "project.forms.validation.only_cyrillic": "Only cyrillic",
    "project.forms.validation.only_numbers": "Only numbers",
    "project.forms.validation.date": "Date: dd.mm.yyyy",
    "project.forms.validation.email": "Mail: mail@example.com",
    "project.forms.validation.custom": "Custom",
    "project.forms.not_required": "Not required",
    "project.forms.add_field": "Add field",
    "project.categories.access_denied": "Access denied.",
    "project.categories.category_created": "The category has been created.",
    "project.categories.category_deleted": "The category has been deleted.",
    "project.categories.category_updated": "The category has been updated.",
    "project.categories.create_category": "Create category",
    "project.categories.search": "Find category",
    "project.categories.search_folder": "Find folder",
    "project.categories.create_folder": "Create folder",
    "project.categories.delete_category": "Delete category",
    "project.categories.delete_folder": "Delete folder",
    "project.categories.edit_category": "Edit category",
    "project.categories.edit_folder": "Edit folder",
    "project.categories.add_subfolder": "Add subfolder",
    "project.categories.folder_created": "The folder has been created.",
    "project.categories.folder_deleted": "The folder has been deleted.",
    "project.categories.folder_updated": "The folder has been updated.",
    "project.categories.not_found": "Categories not found.",
    "project.categories.title": "Categories",
    "project.channel.access_denied": "Access denied.",
    "project.channel.channels": "Channels",
    "project.channel.clients.title": "Clients",
    "project.channel.edna-settings.api_key": "API key",
    "project.channel.edna-settings.api_key_desc": "EDNA API key.",
    "project.channel.edna-settings.cascade": "Cascade",
    "project.channel.edna-settings.cascade_desc": "Cascade configured on EDNA account page (required to send messages from IQChannels).",
    "project.channel.edna-settings.done": "Done",
    "project.channel.edna-settings.get_cascades_failure": "Failed to get cascades: {{ error }}",
    "project.channel.edna-settings.message_subject": "Message subject",
    "project.channel.edna-settings.message_subject_desc": "",
    "project.channel.edna-settings.phone": "Phone",
    "project.channel.edna-settings.phone_desc": "WhatsApp phone number.",
    "project.channel.edna-settings.saved": "Settings have been successfully updated",
    "project.channel.edna-settings.title": "WhatsApp settings (EDNA)",
    "project.channel.edna-settings.url": "API URL",
    "project.channel.edna-settings.url_desc": "EDNA server API URL.",
    "project.channel.edna-settings.webhook_url": "Webhook URL",
    "project.channel.edna-settings.webhook_url_desc": "EDNA server will send new messages to this url.",
    "project.channel.edna-settings.webhook_url_title": "Server settings",
    "project.channel.facebook-settings.done": "Done",
    "project.channel.facebook-settings.edit": "Edit",
    "project.channel.facebook-settings.events": "Events",
    "project.channel.facebook-settings.events_desc": "Events are events which Facebook should send to a webhook URL.",
    "project.channel.facebook-settings.page_token": "Page token",
    "project.channel.facebook-settings.page_token_desc": "Please, enter a page token from the Messenger page in a Facebook application.",
    "project.channel.facebook-settings.page_token_saved": "The page token has been saved.",
    "project.channel.facebook-settings.save": "Save",
    "project.channel.facebook-settings.title": "Settings",
    "project.channel.facebook-settings.verify_token": "Verify token",
    "project.channel.facebook-settings.verify_token_desc": "Verify token is a token which should be returned by Facebook to verify a webhook URL.",
    "project.channel.facebook-settings.webhook_url": "Webhook URL",
    "project.channel.facebook-settings.webhook_url_desc": "Webhook URL is a URL which is used by Facebook to notify the server about new messages.",
    "project.channel.facebook-settings.webhooks": "Webhooks",
    "project.channel.facebook-settings.webhooks_desc": "Please, configure Webhooks on the Messenger page in a Facebook application using these parameters.",
    "project.channel.infobip-settings.done": "Done",
    "project.channel.infobip-settings.password": "Password",
    "project.channel.infobip-settings.password_desc": "Infobip password.",
    "project.channel.infobip-settings.phone": "Phone",
    "project.channel.infobip-settings.phone_desc": "WhatsApp phone number.",
    "project.channel.infobip-settings.saved": "Settings have been successfully updated",
    "project.channel.infobip-settings.title": "WhatsApp Settings (Infobip)",
    "project.channel.infobip-settings.url": "API URL",
    "project.channel.infobip-settings.url_desc": "Infobip server API URL.",
    "project.channel.infobip-settings.username": "Username",
    "project.channel.infobip-settings.username_desc": "Infobip username.",
    "project.channel.infobip-settings.webhook_url": "Webhook URL",
    "project.channel.infobip-settings.webhook_url_desc": "Infobip server will send new messages to this url.",
    "project.channel.infobip-settings.webhook_url_title": "Server settings",
    "project.channel.iqchat-settings.apns_cert": "Certificate in PEM format",
    "project.channel.iqchat-settings.apns_enable": "Enable iOS push notifications",
    "project.channel.iqchat-settings.apns_key": "Key in PEM format",
    "project.channel.iqchat-settings.apns_password": "Key password",
    "project.channel.iqchat-settings.apns_password_desc": "Optional, can be empty.",
    "project.channel.iqchat-settings.custom_files_desc": "Can be specified in CSS table as a link, example:",
    "project.channel.iqchat-settings.apns_prod": "iOS push production mode (APNS production mode)",
    "project.channel.iqchat-settings.apns_title": "iOS push settings (APNS)",
    "project.channel.iqchat-settings.blocker_title": "Channel blocker",
    "project.channel.iqchat-settings.blocker_enable": "Show blocker (clients won't be able to write)",
    "project.channel.iqchat-settings.blocker_text": "Blocker text",
    "project.channel.iqchat-settings.gateway_title": "Push gateway settings",
    "project.channel.iqchat-settings.hcm_title": "HCM push settings (HarmonyOS)",
    "project.channel.iqchat-settings.apns_topic": "Topic",
    "project.channel.iqchat-settings.apns_topic_desc": "The topic usually is an iOS application BundleId, for example, com.example.ExampleApp",
    "project.channel.iqchat-settings.enable_messages": "Enable messages for",
    "project.channel.iqchat-settings.enable_messages_clients": "For clients only",
    "project.channel.iqchat-settings.enable_messages_oper": "For operators only",
    "project.channel.iqchat-settings.fcm_enable": "Enable Android push notifications (Firebase)",
    "project.channel.iqchat-settings.hcm_enable": "Enable HarmonyOS push notifications (Huawei Push Kit)",
    "project.channel.iqchat-settings.fcm_key": "Key",
    "project.channel.iqchat-settings.fcm_settings_json": "Firebase JSON settings",
    "project.channel.iqchat-settings.hcm_settings_app_id": "AppId",
    "project.channel.iqchat-settings.hcm_settings_app_id_info": "AppId from AppGallery Connect",
    "project.channel.iqchat-settings.hcm_settings_app_secret": "AppSecret",
    "project.channel.iqchat-settings.hcm_settings_app_secret_info": "AppSecret from AppGallery Connect",
    "project.channel.iqchat-settings.hcm_settings_push_url": "PushUrl",
    "project.channel.iqchat-settings.hcm_settings_push_url_info": "Huawei PushUrl for sending pushes",
    "project.channel.iqchat-settings.hcm_settings_auth_url": "AuthUrl",
    "project.channel.iqchat-settings.hcm_settings_auth_url_info": "Huawei AuthUrl for recieving token for sending pushes",
    "project.channel.iqchat-settings.fcm_title": "Android push notifications (Firebase)",
    "project.channel.iqchat-settings.push_options_title": "Push title settings",
    "project.channel.iqchat-settings.push_options_push_title": "Push title",
    "project.channel.iqchat-settings.greeting": "Greeting inscription",
    "project.channel.iqchat-settings.greeting_placeholder": "Please introduce yourself",
    "project.channel.iqchat-settings.greeting_title": "Greeting label",
    "project.channel.iqchat-settings.input_placeholder": "It is advisable to specify the last name and first name",
    "project.channel.iqchat-settings.stylesheet": "Style sheet",
    "project.channel.iqchat-settings.stylesheet_enable": "Enable styling",
    "project.channel.iqchat-settings.stylesheet_link": "Link to the stylesheet",
    "project.channel.iqchat-settings.widget_setts": "Widget settings",
    "project.channel.iqchat-settings.gateway_enabled": "Enable gateway",
    "project.channel.iqchat-settings.gateway_url": "Url",
    "project.channel.iqchat-settings.gateway_url_desc": "Pushes will take place at this address with POST request. Request body example:",
    "project.channel.iqchat-settings.gateway_url_example": "{<br>&nbsp;&nbsp;&nbsp;CRMClientId: \"123\",<br>&nbsp;&nbsp;&nbsp;Message: \"Hello!\",<br>&nbsp;&nbsp;&nbsp;MessageId: 123123<br>}",
    "project.channel.iqchat-settings.widget_settings": "Widget settings",
    "project.channel.iqchat-settings.widget_personal_data": "Personal data request",
    "project.channel.iqchat-settings.widget_personal_data_default_form": "Default personal data from",
    "project.channel.iqchat-settings.widget_personal_data_full_form": "Full personal data form (IQPro)",
    "project.channel.iqchat-settings.widget_personal_data_full_form_desc": "Check settings in Forms page",
    "project.channel.iqchat-settings.widget_personal_data_none_form": "Without personal data form",
    "project.channel.iqchat-settings.widget_personal_data_none_form_desc": "No data is requested from the client, the request from the client comes under the name \"Client\" + (number)",
    "project.channel.nav_clients": "Clients",
    "project.channel.nav_settings": "Settings",
    "project.channel.nav_tickets": "Tickets",
    "project.channel.telegram-settings.bot_token": "Bot token",
    "project.channel.telegram-settings.bot_token_saved": "The token has been saved.",
    "project.channel.telegram-settings.desc_html": "Please, enter a key received from <a href='https://telegram.me/BotFather' target='blank'>Telegram BotFather</a>.",
    "project.channel.telegram-settings.title": "Bot settings",
    "project.channel.tickets.title": "Tickets",
    "project.channel.title": "Channel",
    "project.channel.viber-settings.bot_token": "Bot token",
    "project.channel.viber-settings.desc_html": "Please, enter a key received from <a href='https://partners.viber.com/' target='blank'>Viber's official website</a>.",
    "project.channel.vk-settings.access_token": "Ключ доступа",
    "project.channel.vk-settings.access_token_desc": "Ключ доступа для работы с API, используйте существующий или создайте новый на странице \"Ключи доступа\".",
    "project.channel.vk-settings.confirm_code": "Строка подтверждения",
    "project.channel.vk-settings.confirm_code_desc": "Строка, которую должен вернуть сервер, указанная на странице \"Callback API / Настройки сервера\", например, a8cda0c7.",
    "project.channel.vk-settings.desc_html": "Для настройки VK перейдите в вашей группе в:<ul><li><code>Настройки.</code></li><li><code>Работа с API.</code></li><li>Разделы: <code>Ключи доступа</code> и <code>Callback API</code>.</li></ul>",
    "project.channel.vk-settings.done": "Done",
    "project.channel.vk-settings.events": "Типы событий",
    "project.channel.vk-settings.events_delivery_denial": "Запрет на получение",
    "project.channel.vk-settings.events_delivery_permission": "Разрешение на получение",
    "project.channel.vk-settings.events_desc": "События, которые VK будет присылать на адрес сервера.",
    "project.channel.vk-settings.events_incoming": "Входящее сообщение",
    "project.channel.vk-settings.events_instruction_html": "После подтверждения сервера настройте типы событий, для этого перейдите в: <ul><li><code>Настройки.</code></li><li><code>Работа с API.</code></li><li><code>Callback API.</code></li><li><code>Типы событий.</code></li></ul>",
    "project.channel.vk-settings.events_outgoing": "Исходящее сообщение",
    "project.channel.vk-settings.group_id": "ID группы",
    "project.channel.vk-settings.group_id_desc": "Значение \"group_id\", указанное на странице \"Callback API / Настройки сервера\", например, 1234567890.",
    "project.channel.vk-settings.saved": "The settings have been saved.",
    "project.channel.vk-settings.server_confirm_desc_html": "После сохранения настроек вам нужно подтвердить сервер в VK, для этого перейдите в: <ul><li><code>Настройки.</code></li><li><code>Работа с API.</code></li><li><code>Callback API.</code></li></ul>",
    "project.channel.vk-settings.server_confirm_params": "Для подтверждения сервера используйте следующие параметры:",
    "project.channel.vk-settings.server_confirm_title": "Подтверждение сервера",
    "project.channel.vk-settings.server_secret_key": "Секретный ключ",
    "project.channel.vk-settings.server_webhook_url": "Адрес сервера",
    "project.channel.vk-settings.title": "VK settings",
    "project.channel.vk-settings.token_desc_html": "Ключ доступа должен быть создан со следующими правами: <ul><li><code>Доступ к сообщениям сообщества.</code></li><li><code>Доступ к фотографиям сообщества.</code></li><li><code>Доступ к документам сообщества.</code></li></ul>",
    "project.channels.access_denied": "Access denied",
    "project.channels.channel_actions": "Actions",
    "project.channels.channel_all_tickets": "All tickets",
    "project.channels.channel_clients": "Clients",
    "project.channels.channel_created": "The channel has been created.",
    "project.channels.channel_created_at": "Creation date",
    "project.channels.channel_deleted": "The channel has been deleted.",
    "project.channels.channel_open_tickets": "Open tickets",
    "project.channels.channel_title": "Title",
    "project.channels.channel_updated": "The channel has been updated.",
    "project.channels.channel_updated_at": "Update date",
    "project.channels.create": "Create channel",
    "project.channels.delete": "Delete channel",
    "project.channels.edit": "Edit channel",
    "project.channels.not_found": "Channels not found",
    "project.channels.title": "Channels",
    "project.channels.total": "Total",
    "project.chat_bots.add_chat_bot": "Add chat-bot",
    "project.chat_bots.bot_id": "Bot identifier",
    "project.chat_bots.chat_bot_actions": "Actions",
    "project.chat_bots.chat_bot_added": "Chat-bot has been successfully added",
    "project.chat_bots.chat_bot_delete": "Delete",
    "project.chat_bots.chat_bot_deleted": "Chat-bot has been deleted",
    "project.chat_bots.chat_bot_edit": "Edit",
    "project.chat_bots.chat_bot_platform_title": "Bot-platform",
    "project.chat_bots.chat_bot_updated": "Chat-bot has been successfully updated",
    "project.chat_bots.chat_bots_not_found": "Chat-bots not found",
    "project.chat_bots.query_clear": "Clear filter",
    "project.chat_bots.query_text": "Name",
    "project.chat_bots.title": "Chat-bots",
    "project.chat_bots.user_name": "User",
    "project.chat_bots_max_reached": "\"Max Bot Users({{ uniqueBotsCount }}) in your License Reached\"",
    "project.chat_settings.updated": "Settings successfully updated",
    "project.client.birthday": "Birthday",
    "project.client.block_reason": "Ban reason",
    "project.client.blocked_at": "Ban date-time",
    "project.client.blocked_until": "Banned until",
    "project.client.branch": "Branch",
    "project.client.branch_bik": "BIK",
    "project.client.branch_ext_ref": "External reference",
    "project.client.branch_id": "CRM ID",
    "project.client.card_ref": "Card reference",
    "project.client.cellphone": "Mobile phone",
    "project.client.companies": "Companies",
    "project.client.connected_clients": "Accounts in other channels",
    "project.client-connect": "Client auth",
    "project.client.contacts": "Contacts",
    "project.client.created_at": "Registered at",
    "project.client.crm_client_id": "CRM ID",
    "project.client.crm_url": "CRL URL",
    "project.client.detail_fields": "Additional info",
    "project.client.detail_info": "Detail information",
    "project.client.details": "Details",
    "project.client.details_short": "Details",
    "project.client.email": "Email",
    "project.client.ext_ref": "External reference",
    "project.client.first_name": "First name",
    "project.client.full_name": "Full name",
    "project.client.history_access_denied": "Access denied.",
    "project.client.inn": "INN",
    "project.client.last_name": "Last name",
    "project.client.last_ticket_at": "Last ticket at",
    "project.client.middle_name": "Middle name",
    "project.client.my_clients": "My clients",
    "project.client.seen_at": "Last seen at",
    "project.client.sex": "Gender",
    "project.client.short_name": "Short name",
    "project.client.social": "Social media",
    "project.client.tickets": "Tickets",
    "project.client.title": "Client",
    "project.client.total_tickets": "Total tickets",
    "project.client.type": "Type",
    "project.client.user_who_blocked": "Who banned",
    "project.client_dashboard.no_tickets": "Tickets not found",
    "project.client_groups.none": "none",
    "project.client_groups.priority": "Distribution priority",
    "project.client_groups.search": "Name, email, phone",
    "project.client_groups.title": "Client groups",
    "project.clients.access_denied": "Access denied.",
    "project.clients.title": "Clients",
    "project.companies.access_denied": "Access denied.",
    "project.companies.title": "Companies",
    "project.company-clients.title": "Clients",
    "project.company-tickets.title": "Tickets",
    "project.company.companies": "Companies",
    "project.company.created_at": "Creation date",
    "project.company.details": "Details",
    "project.company.details_inn": "INN",
    "project.company.details_int_address": "International address",
    "project.company.details_int_name": "International name",
    "project.company.details_kpp": "KPP",
    "project.company.details_ogrn": "OGRN",
    "project.company.details_ogrn_date": "OGRN date",
    "project.company.details_phones": "Phones",
    "project.company.details_resident": "Resident",
    "project.company.details_short_name": "Short name",
    "project.company.ext_ref": "External reference",
    "project.company.info": "Company info",
    "project.company.name": "Name",
    "project.company.representatives": "Representatives",
    "project.company.tickets": "Tickets",
    "project.company.title": "Company",
    "project.company.updated_at": "Update date",
    "project.dashboard.access_denied": "Access denied.",
    "project.dashboard.archived": "Archived",
    "project.dashboard.channel": "Channel",
    "project.dashboard.channel_inprogress": "In progress",
    "project.dashboard.channel_queue": "Enqueued",
    "project.dashboard.channels": "Channels",
    "project.dashboard.desc": "Description",
    "project.dashboard.group": "Group",
    "project.dashboard.group_active": "Active",
    "project.dashboard.group_inprogress": "In progress",
    "project.dashboard.group_online": "Online",
    "project.dashboard.group_pending": "Enqueued",
    "project.dashboard.group_status": "Status",
    "project.dashboard.groups": "Distribution groups",
    "project.dashboard.info": "Data only for the current day (except for  \"In queue\" and \"Inbox\" parameters)",
    "channels.identification.info": "For the correct operation of automatic customer identification, on the part of CRM/DBo must be implemented a protocol",
    "project.dashboard.new_tickets": "New tickets",
    "project.dashboard.no_tickets_in_channels": "There are no open calls in the segment channels.",
    "project.dashboard.no_channels": "No channels",
    "project.dashboard.no_violations": "No violations",
    "project.dashboard.no_groups": "No groups",
    "project.dashboard.no_tickets": "No open tickets",
    "project.dashboard.open_tickets": "Open tickets",
    "project.dashboard.title": "Segment",
    "project.dashboard.users": "Users",
    "project.display_settings.available_products": "Tab \"Available Products\"",
    "project.display_settings.available_products.desc": "List of available products",
    "project.display_settings.client_info": "Tab \"Client\" and client's companies",
    "project.display_settings.client_info.desc": "Client Type, Client's Name, Client's Tickets, Ratings, Last Comment",
    "project.display_settings.connected": "Tab \"Accounts in other channels\"",
    "project.display_settings.connected.desc": "Info about accounts in other channels (VK, Telegram, etc.)",
    "project.display_settings.connected_products": "Tab \"Connected Products\"",
    "project.display_settings.connected_products.desc": "Info about connected products",
    "project.display_settings.details_info": "Tab \"Details\"",
    "project.display_settings.details_info.desc": "CRM ID, FirstName, LastName, Gender, Date of Birth, Phone, Email",
    "project.display_settings.device_info": "Tab \"Device\"",
    "project.display_settings.device_info.desc": "Country, City, IP, Browser, Browser Type",
    "project.display_settings.people_info": "Tab \"People\"",
    "project.display_settings.people_info.desc": "Group, Assignee, Accepter, Members",
    "project.display_settings.show_ticket_info": "Tab \"Ticket\"",
    "project.display_settings.show_ticket_info.desc": "Segment, Channel, Chat Type, Priority, Category and Targets",
    "project.display_settings.title": "Display information on the right side of a ticket",
    "project.fcr_on_agent_side": "FCR mark on agent's side (buttons \"FCR\" и \"Close\" in ticket's menu)",
    "project.fcr_on_client_side": "FCR mark on client's side (Transfer FCR after poll)",
    "project.general-settings.title": "General settings",
    "project.group.clear_query": "Clear filter",
    "project.group.create_member": "Add user",
    "project.group.deactivate_user": "Deactivate user.",
    "project.group.delete_member": "Remove member",
    "project.group.activate_bot": "Activate bot",
    "project.group.groups_permissions": "Roles in segment",
    "project.group.logout_user": "Logout user",
    "project.group.delete_user_from_project": "Delete from project",
    "project.group.member": "User",
    "project.group.member_actions": "Actions",
    "project.group.member_created": "The member has been added.",
    "project.group.member_deleted": "The member has been deleted.",
    "project.group.member_email": "Email",
    "project.group.member_status": "Status",
    "project.group.no_members": "Users not found",
    "project.group.offline": "Offline",
    "project.group.online": "Online",
    "project.group.permissions_in_groups": "Roles in segments",
    "project.group.query_status": "Status",
    "project.group.query_text": "Name, email, position",
    "project.group.user_deactivated": "User is inactive.",
    "project.group.bot_activated": "Bot is active",
    "project.group.user_logged_out": "User has been logged out.",
    "project.group.user_deleted_from_project": "The user has been successfully removed from the project",
    "project.group.work_schedule": "Work schedule",
    "project.groups.create_subgroup": "Create subgroup",
    "project.groups.created": "The group has been created.",
    "project.groups.delete": "Delete group",
    "project.groups.deleted": "The group has been deleted.",
    "project.groups.edit": "Edit group",
    "project.groups.title": "Users",
    "project.groups.updated": "The group has been updated.",
    "project.groups.view": "View permissions",
    "project.groups_permissions.created": "The role has been created.",
    "project.groups_permissions.deleted": "The role has been deleted.",
    "project.groups_permissions.inbox_segment_access": "Accesses in the \"Inbox\" section (operator's workplace)",
    "project.groups_permissions.segment_access": "Segment accesses",
    "project.groups_permissions.updated": "The role has been updated.",
    "project.groups_permissions.knowledge_base_title": "Knowledge base accesses",
    "project.id": "Id",
    "project.integration.access_denied": "Access denied.",
    "project.integration.chat_bot_platform_create": "Create",
    "project.integration.chat_bot_platform_created": "A bot-platform has been created.",
    "project.integration.chat_bot_platform_delete": "Delete",
    "project.integration.chat_bot_platform_deleted": "The bot-platform has been deleted.",
    "project.integration.chat_bot_platform_disable": "Disable",
    "project.integration.chat_bot_platform_disabled": "The bot-platform is disabled.",
    "project.integration.chat_bot_platform_edit": "Edit",
    "project.integration.chat_bot_platform_enable": "Enable",
    "project.integration.chat_bot_platform_enable_error": "Failed to enable/disable bot-platform",
    "project.integration.chat_bot_platform_enabled": "The bot-platform is enabled.",
    "project.integration.chat_bot_platform_state": "State",
    "project.integration.chat_bot_platform_state_disabled": "Disabled",
    "project.integration.chat_bot_platform_state_enabled": "Enabled",
    "project.integration.chat_bot_platform_type": "Type",
    "project.integration.chat_bot_platform_updated": "The bot-platform has been updated.",
    "project.integration.chat_bot_platforms": "Bot-platforms",
    "project.integration.dialog_analytics": "Dialog Analytics",
    "project.integration.client_authorization": "Client Authorization / Client's active accounts",
    "project.integration.create_crm": "Add connection",
    "project.integration.crm_created": "The connection has been added.",
    "project.integration.crm_deleted": "The connecton has been deleted.",
    "project.integration.crm_disabled": "The connection has been disabled.",
    "project.integration.crm_enable_failed": "Error",
    "project.integration.crm_enabled": "The connection has been enabled.",
    "project.integration.crm_state": "State",
    "project.integration.crm_state_disabled": "Disabled",
    "project.integration.crm_state_enabled": "Enabled",
    "project.integration.crm_type": "Type",
    "project.integration.crm_updated": "The connection has been updated.",
    "project.integration.delete_crm": "Delete",
    "project.integration.disable_crm": "Disable",
    "project.integration.edit_crm": "Edit",
    "project.integration.enable_crm": "Enable",
    "project.integration.helpdesk": "Ticketing System(HelpDesk)",
    "project.integration.helpdesk_create": "Add HelpDesk",
    "project.integration.personal_managers": "Personal managers",
    "project.integration.ticketing_system.delete": "Delete ticketing system",
    "project.integration.ticketing_system.disable": "Disable ticketing system",
    "project.integration.ticketing_system.edit": "Edit ticketing system",
    "project.integration.ticketing_system.enable": "Enable ticketing system",
    "project.integration.ticketing_system_created": "A ticketing system has been created",
    "project.integration.ticketing_system_deleted": "The ticketing system has been deleted",
    "project.integration.ticketing_system_disabled": "The ticketing system has been disabled.",
    "project.integration.ticketing_system_enable_error": "Failed to enable/disable ticketing system",
    "project.integration.ticketing_system_enabled": "The ticketing system has been enabled.",
    "project.integration.ticketing_system_updated": "The ticketing system has been updated.",
    "project.integration.title": "External systems",
    "project.integration.title_long": "External systems",
    "project.integration.url_desc": "Chat REST API client authorization server.",
    "project.integration.client_search_url_desc": "Client Search API",
    "project.integration.webhook_create": "Create",
    "project.integration.webhook_created": "A webhook has been created.",
    "project.integration.webhook_delete": "Delete",
    "project.integration.webhook_deleted": "The webhook has been deleted.",
    "project.integration.webhook_disable": "Disable",
    "project.integration.webhook_disabled": "The webhook is disabled.",
    "project.integration.webhook_edit": "Edit",
    "project.integration.webhook_enable": "Enable",
    "project.integration.webhook_enabled": "The webhook is enabled.",
    "project.integration.webhook_state": "State",
    "project.integration.webhook_state_disabled": "Disabled",
    "project.integration.webhook_state_enabled": "Enabled",
    "project.integration.webhook_updated": "The webhook has been updated.",
    "project.integration.webhook_url": "URL",
    "project.integration.webhook_url_desc": "IQChannels sends webhook events to this server.",
    "project.integration.webhook_with_cond_create": "Add conditional webhook",
    "project.integration.webhooks": "Webhooks",
    "project.integration.analytics_created": "Speech analytics settings added",
    "project.integration.analytics_updated": "Speech analytics settings updated",
    "project.integration.analytics_enabled": "Speech analytics settings enabled",
    "project.integration.analytics_disabled": "Speech analytics settings disabled",
    "project.integration.analytics_deleted": "Speech analytics settings deleted",
    "project.license.chat_bots": "This functionality belongs to the \"Chatbots\" license. If you have questions about license extension, contact your administrator or send an application for license extension by email: info@iqchannels.ru",
    "project.license.chat_bots_disabled": "You have no license \"Chat Bot Platforms\"",
    "project.license.speech_analytics_disabled": "You have no license \"Speech Analytics Integration\"",
    "project.polls.check_text": "Display a comment on the evaluation",
    "project.license.cross_segment": "This functionality belongs to the \"Cross-segmentation\" license. If you have questions about license extension, contact your administrator or send an application for license extension by email: info@iqchannels.ru",
    "project.license.create-rating_polls": "The ability to create new surveys belongs to the \"Rating polls\" license. If you have questions about license extension, contact your administrator or send an application for license extension by email: info@iqchannels.ru",
    "project.license.iqpro": "You do not have an IQPro license. If you have any questions about license extension, contact your administrator or send an application for license extension by email: info@iqchannels.ru",
    "project.license.project_count": "You have reached the limit for creating segments. If you have questions about license extension, contact your administrator or send an application for license extension by email: info@iqchannels.ru",
    "project.license.mailings": "You do not have an Mailings license. If you have any questions about license extension, contact your administrator or send an application for license extension by email: info@iqchannels.ru",
    "project.license.personal_managers": "This functionality belongs to the \"Personal Managers\" license. If you have questions about license extension, contact your administrator or send an application for license extension by email: info@iqchannels.ru",
    "project.license.rating_polls": "There is no \"Polls\" license.  Only one survey is available, \"Request for evaluation at the end of a request\".\nIf you have questions about license extension, contact your administrator or send an application for license extension by email: info@iqchannels.ru",
    "form_card.visibility.IQPro": "You do not have an \"IQPro\" license. If you have any questions about extending the license, contact your administrator or send an application for an extension of the license by e-mail: info@iqchannels.ru",
    "form_card.visibility.AudioMessagesEnabled": "You do not have a license \"Audio Messages\". If you have any questions about extending the license, contact your administrator or send an application for an extension of the license by e-mail: info@iqchannels.ru",
    "project.mailing.add_mailing_list": "Add list",
    "project.mailing_list.clients_added": "{{added }} positions were added to the list {{ title }}. {{ missing }} positions are missing in the database. Duplicates - {{ duplicates }}",
    "project.mailing_list.clients_deleted": "Clients successfully deleted from the list",
    "project.mailing_list.delete_clients.text": "Are you sure you want to delete clients from the list?",
    "project.mailing_list.delete_clients.title": "Delete clients from list",
    "project.mailing_lists.license_missing": "You don't have license \"Mailing lists\". If you want to extend your license, apply to your administrator or ask about license extension by email: info@iqchannels.ru.",
    "project.mailings.add_mailing": "Add mailing",
    "project.mailings.all_mailings": "All mailings",
    "project.mailings.delete_mailing": "Delete",
    "project.mailings.edit_mailing": "Edit",
    "project.mailings.lists": "Mailing lists",
    "project.mailings.mailing_created": "Mailing has been successfully created.",
    "project.mailings.mailing_deleted": "Mailing has been successfully deleted.",
    "project.mailings.mailing_list_created": " Mailing list {{ title }} created. {{ added }} positions were added to the list. {{ missing }} are missing. Duplicates - {{ duplicates }}\",\n",
    "project.mailings.mailing_list_deleted": "Mailing list deleted",
    "project.mailings.mailing_list_updated": "Mailing list has been updated",
    "project.mailings.mailing_updated": "Mailing has been successfully updated.",
    "project.mailings.mailing_error": "Error occured while sending the mailing",
    "project.mailings.title": "Mailings",
    "project.message.tickets_for_inner_chat_only": "Displaying tickets only with the type of “Inner Chat”",
    "project.modal.admin": "Admin",
    "project.modal.operator": "Operator",
    "project.modal.english_title_validation": "Only Latin letters, numbers and dash allowed in English title",
    "project.name": "Name",
    "project.nav.automation": "Automation",
    "project.nav.autoreplies": "Auto replies",
    "project.nav.client_notifications": "Client notifications",
    "project.nav.bans": "Bans",
    "project.nav.categories": "Categories",
    "project.nav.channels": "Channels",
    "project.nav.chat_bots": "Chat-bots",
    "project.nav.chat_settings": "Chat settings",
    "project.nav.clients": "Clients",
    "project.nav.companies": "Companies",
    "project.nav.crms": "External systems",
    "project.nav.dashboard": "Dashboard",
    "project.nav.forms": "Forms",
    "project.nav.mailings": "Mailings",
    "project.nav.personal_managers": "Personal managers",
    "project.nav.polls": "Polls",
    "project.nav.products": "Products and services",
    "project.nav.quickreplies": "Quick replies",
    "project.nav.reports": "Reports",
    "project.nav.routes": "Routes",
    "project.nav.settings": "Settings",
    "project.nav.settings_caps": "SETTINGS:",
    "project.nav.system_chats": "Auto-invitation",
    "project.nav.tags": "Tags",
    "project.nav.targets": "Targets",
    "project.nav.telegram_publics": "Posting",
    "project.nav.tickets": "Tickets",
    "project.nav.tickets_closing": "Autoclosing",
    "project.nav.users": "Users",
    "project.nav.worktimes": "Work times",
    "project.other-settings.title": "Other settings",
    "project.personal_managers.add_personal_manager": "Add personal manager",
    "project.personal_managers.client_crm_id": "CRM ID",
    "project.personal_managers.client_name": "Client",
    "project.personal_managers.create_message": "Personal managers can only be assigned to the clients with inner chat",
    "project.personal_managers.personal_manager_actions": "Actions",
    "project.personal_managers.personal_manager_added": "Personal manager has been successfully added",
    "project.personal_managers.personal_manager_already_assigned": "Personal manager is already assigned to client «{{ name }}»",
    "project.personal_managers.personal_manager_delete": "Delete",
    "project.personal_managers.personal_manager_deleted": "Personal manager has been deleted",
    "project.personal_managers.personal_manager_edit": "Edit",
    "project.personal_managers.personal_manager_updated": "Personal manager has been successfully updated",
    "project.personal_managers.personal_managers_not_found": "Personal managers not found",
    "project.personal_managers.query_clear": "Clear filter",
    "project.personal_managers.query_text": "Name",
    "project.personal_managers.title": "Personal managers",
    "project.personal_managers.user_name": "User",
    "project.personal_managers.assistant_name": "Personal manager assistant",
    "project.polls.access_denied": "You don't have access to Rating polls in the segment.",
    "project.polls.all": "All rating polls",
    "project.polls.all_polls": "All polls",
    "project.polls.answer": "Answer",
    "project.polls.as_ticket_rating": "(ticket rating)",
    "project.polls.create": "Create a poll",
    "project.polls.default_poll": "Please rate the quality of the consultation",
    "project.polls.delete_ok": "Delete",
    "project.polls.delete_text": "Please, confirm rating poll deleting.",
    "project.polls.delete_title": "Deleting rating poll «{{name}}»",
    "project.polls.deleted": "Rating poll was deleted.",
    "project.polls.download_stats": "Download statistics",
    "project.polls.poll_created": "Rating poll was successfully created.",
    "project.polls.poll_updated": "Rating poll was successfully updated.",
    "project.polls.poll_turn_off_default": "To enable a survey with a request for evaluation of a request, turn off the survey \"Request for evaluation at the end of the request\"",
    "project.polls.poll_turn_ticket_fcr": "To turn on the survey \"Request an assessment at the end of the appeal\" turn off the survey with the question of the assessment of the appeal",
    "project.polls.poll_stats_access": "Statistics cannot be generated because there are no customer responses.",
    "project.polls.question": "Question",
    "project.polls.stats": "Poll statistics",
    "project.polls.status": "Status",
    "project.polls.thanks_feedback": "Thanks feedback",
    "project.polls.title": "Rating polls",
    "project.polls.type_input": "(Input field)",
    "project.post_management.license_missing": "You don't have license Public Management in Social Networks. If you want to extend your license, apply to your administrator or ask about license extension by email: info@iqchannels.ru.",
    "project.posting.post_placeholder": "The post's text (max length - 1024 symbols.)",
    "project.postings.post_deleted": "Post deleted",
    "project.postings.title": "Posting",
    "project.products.access_denied": "Access denied",
    "project.products.delete": "Delete product",
    "project.products.edit": "Edit product",
    "project.products.indefinitely": "Indefinitely",
    "project.products.license_missing": "You don't have license \"Products showcase\". If you want to extend your license, apply to your administrator or ask about license extension by email: info@iqchannels.ru.",
    "project.products.not_found": "Products not found",
    "project.products.once": "Once",
    "project.products.search": "Search by product/service name",
    "project.products.search.connected_asc": "By number of connections (M->B)",
    "project.products.search.connected_desc": "By number of connections (B->M)",
    "project.products.search.date": "By date added",
    "project.products.search.name": "By name",
    "project.products.search.price": "By value",
    "project.products.search.type": "By type",
    "project.products.search_short": "Search by name",
    "project.products.table.connect": "Connect",
    "project.products.table.cost": "Cost",
    "project.products.table.count": "Number of connections",
    "project.products.table.desc": "Description",
    "project.products.table.exp": "Expiration date",
    "project.products.table.limit": "Restriction",
    "project.products.table.name": "Name",
    "project.products.title": "Products and services",
    "project.public_added": "Public added successfully",
    "project.public_deleted": "Public deleted successfully",
    "project.public_updated": "Public updated successfully",
    "project.quickreplies.create_reply": "Create reply",
    "project.quickreplies.delete_folder": "Delete folder",
    "project.quickreplies.delete_reply": "Delete reply",
    "project.quickreplies.edit_folder": "Edit folder",
    "project.quickreplies.folder_created": "Folder created",
    "project.quickreplies.folder_deleted": "Folder deleted",
    "project.quickreplies.folder_updated": "Folder updated",
    "project.quickreplies.group_access": "Access to group",
    "project.quickreplies.no_replies": "No quick replies",
    "project.quickreplies.reply_created": "The reply has been created",
    "project.quickreplies.reply_deleted": "The reply has been deleted",
    "project.quickreplies.reply_updated": "The reply has been updated",
    "project.quickreplies.title": "Quick replies",
    "project.quickreplies.update_reply": "Update reply",
    "project.reports.access_denied": "Access denied.",
    "project.reports.nav_clients": "Clients",
    "project.reports.nav_dates": "Statistics by hours/dates",
    "project.reports.export.dates": "IQChannels+Reports+Statistics by hours\/dates",
    "project.reports.nav_lost_tickets": "Lost tickets",
    "project.reports.nav_statuses": "Statuses",
    "project.reports.nav_statuses_schedule": "Statuses (Schedule)",
    "project.reports.nav_target_violations": "Violations",
    "project.reports.nav_tickets": "Tickets",
    "project.reports.nav_users": "Users",
    "project.reports.nav_working_hours": "Working hours",
    "project.reports.sl_duration": "SL duration",
    "project.reports.sl_pending_time": "SL pending time",
    "project.reports.sl_reaction_time": "SL reaction time",
    "project.reports.target_violations_title": "Violation type",
    "project.reports.title": "Reports",
    "project.reports_clients.active": "Active",
    "project.reports_clients.channel": "Channel",
    "project.reports_clients.clear_query": "Clear filter",
    "project.reports_clients.export": "Export",
    "project.reports_clients.export_to_csv": "Data to CSV",
    "project.reports_clients.export_to_xlxs": "Data to XLSX",
    "project.reports_clients.new": "New",
    "project.reports_clients.query_channel": "Channel",
    "project.reports_clients.query_channels": "Channels",
    "project.reports_clients.query_channels.query_text_placeholder": "ID, type or name",
    "project.reports_clients.title": "Reports",
    "project.reports_statuses.title": "Statuses",
    "project.reports_target_violations.title": "Violations",
    "project.reports_tickets.accepter": "Accepter",
    "project.reports_tickets.no_accepter": "No accepter",
    "project.reports_tickets.accepters": "Accepters",
    "project.reports_tickets.avg_accept_time": "Avg queue time",
    "project.reports_tickets.avg_rating": "Rating",
    "project.reports_tickets.avg_resp_time": "Reaction time",
    "project.reports_tickets.avg_time": "Avg duration",
    "project.reports_tickets.avg_time_without_queue": "Avg duration*",
    "project.reports_tickets.without_queue": "* — without queue time",
    "project.reports_tickets.avg_total_resp_time": "Avg response time",
    "project.reports_tickets.categories": "Categories",
    "project.reports_tickets.category": "Category",
    "project.reports_tickets.no_category": "No category",
    "project.reports_tickets.channel": "Channel",
    "project.reports_tickets.channels": "Channels",
    "project.reports_tickets.chat_type": "Chat type",
    "project.reports_tickets.chat_type.personal_manager": "With personal manager",
    "project.reports_tickets.chat_type.regular": "Regular",
    "project.reports_tickets.clear_query": "Clear filter",
    "project.reports_tickets.clients": "Clients",
    "project.reports_tickets.export": "Export",
    "project.reports_tickets.export_to_csv": "Data to CSV",
    "project.reports_tickets.export_to_xlsx": "Data to XLSX",
    "project.reports_tickets.group": "Group",
    "project.reports_tickets.no_group": "No group",
    "project.reports_tickets.groups": "Distribution groups",
    "project.reports_tickets.lost": "Lost",
    "project.reports_tickets.messages": "Messages",
    "project.reports_tickets.rating": "Avg Rating",
    "project.reports_tickets.rating_title": "Rating",
    "project.reports_tickets.regulars": "Regulars(%)",
    "project.reports_tickets.tickets": "Tickets",
    "project.reports_tickets.title": "Reports",
    "project.reports_tickets.total_pending": "Total pending",
    "project.reports_tickets.transferred_count": "Transfer count",
    "project.reports_tickets.user": "User",
    "project.reports_tickets.no_user": "No user",
    "project.reports_tickets.users": "Users",
    "project.targets.set": "Indicator successfully set.",
    "project.targets.enable": "Indicator enabled.",
    "project.targets.disable": "Indicator disabled.",
    "project.targets.toggle_failed": "Indicator on/off error",
    "to_the_acrhive": "To the archive",
    "edit_title": "Edit title",
    "project.reports_tickets.categories.query_text_placeholder": "ID or title",
    "project.reports_tickets.full_export_to_csv": "Expanded data in CSV",
    "project.reports_tickets.full_export_to_xlsx": "Expanded data in XLSX",
    "message_on.fcr_true": "Message with the status \"Issue resolved\"",
    "message_on.fcr_false": "Message with the status \"The issue has NOT been resolved\"",
    "import_success": "Quick responses have been successfully imported.",
    "import_failed": "Error importing quick responses",
    "export_success": "Quick responses have been successfully exported.",
    "project.reports_users.avg_accept_time": "Avg reaction time",
    "project.reports_users.avg_time": "Avg duration",
    "project.reports_users.channel": "Channel",
    "project.reports_users.channels": "Channels",
    "project.reports_users.clear_query": "Clear filter",
    "project.reports_users.email": "Email",
    "project.reports_users.export_to_csv": "Data to CSV",
    "project.reports_users.export_to_xlsx": "Data to XLSX",
    "project.reports_users.messages": "Total messages",
    "project.reports_users.position": "Position",
    "project.reports_users.rating": "Avg rating",
    "project.reports_users.tickets": "Total handled tickets",
    "project.reports_users.title": "Reports",
    "project.reports_users.total_work_time": "Total work time",
    "project.reports_users.total_active": "Time in\"Active\" status",
    "project.reports_users.total_busy": "Time in \"Busy\" status",
    "project.reports_users.total_from_personal_clients": "Total tickets from personal clients",
    "project.reports_users.total_inactive": "Time in\"Inactive\" status",
    "project.reports_users.total_pers_managers_percent": "% tickets from personal managers",
    "project.reports_users.total_working_with_tickets": "Time working with tickets",
    "project.reports_users.user": "User",
    "project.routes.access_denied": "Access denied",
    "project.routes.all": "All distribution rules",
    "project.routes.assign_priority": "Assign priority",
    "project.routes.categories": "Categories",
    "project.routes.category_deleted": "(deleted)",
    "project.routes.channel_deleted": "(deleted)",
    "project.routes.channels": "Channels",
    "project.routes.client_group_filter": "Client group",
    "project.routes.client_rating": "Client's rating",
    "project.routes.create": "Create rule",
    "project.routes.created": "The rule has been created.",
    "project.routes.delete": "Delete",
    "project.routes.deleted": "The rule has been deleted.",
    "project.routes.disable": "Disable",
    "project.routes.disabled": "(disabled)",
    "project.routes.edit": "Edit",
    "project.routes.enable": "Enable",
    "project.routes.group": "Assign to user group",
    "project.routes.groups": "Distribution groups",
    "project.routes.markers": "Markers",
    "project.routes.max_active_tickets": "Max active tickets",
    "project.routes.max_active_tickets_desc": "Max active tickets assigned to all users in a segment",
    "project.routes.max_active_tickets_per_user": "Max active tickets per user",
    "project.routes.max_active_tickets_per_user_desc": "Max active ticket assigned to a single user in a segment.",
    "project.routes.max_active_tickets_per_user_desc.placeholder": "Maximum 200",
    "project.routes.online": "Online",
    "project.routes.active_desc": "(The rule is active when there are members in a group with \"Active\" status.)",
    "project.routes.priority": "Ticket priority",
    "project.routes.reassign_no_answer": "Reassigning a request in case of no response",
    "project.routes.reassign_no_answer.assign_at": "The request is reassigned to",
    "project.routes.reassign_no_answer.assign_at.group": "For a group of operators",
    "project.routes.reassign_no_answer.assign_at.queue": "To queue",
    "project.routes.reassign_no_answer.assign_at.user": "To the operator",
    "project.routes.reassign_no_answer.check": "Reassign a request in case of no response (iQPro license)",
    "project.routes.personal_manager_reassign_title": "PERSONAL MANAGERS - reassign",
    "project.routes.personal_manager_reassign_time": "If Personal manager did not respond in (user) (MM:SS)",
    "project.routes.personal_manager_reassign_desc": "Assign to Assistant (if Assistant is selected)",
    "project.routes.assistant_reassign_time": "If Personal manager Assistant did not respond in (user) (MM:SS) (Cross-segmentation module)",
    "project.routes.assistant_reassign_desc": "User decides: wait for Personal manager or assign to different project",
    "project.routes.channel_reassign_error": "Select the segmnet to transfer to",
    "project.routes.personal_manager_group_reassign_time": "If Personal manager did not respond in (group) (MM:SS) (Cross-segmentation module)",
    "project.routes.personal_manager_group_reassign_desc": "Assign to different group member. In case all  groups members are busy - transfer to different project",
    "project.routes.reassign_no_answer_enter": "If the operator does not respond to a new request within (MM:SS)",
    "project.routes.branch_group_settings_title": "Branches",
    "project.routes.branch_group_settings_assign": "Assign clients to operators from the same branch",
    "project.routes.rule_time_interval": "Time interval",
    "project.routes.settings": "Distribution rules settings",
    "project.routes.tickets_repeat": "Priority of allocation to operators with whom the client communicated earlier (Permanent operators) (iQPro license)",
    "project.routes.tickets_repeat_enter": "Specify the time since the client's last request in minutes",
    "project.routes.title": "Routing rules",
    "project.routes.title_desc": "Routes and settings from this section are applied only to tickets with chat type of \"Regular\". Include personal manager to one of segment groups to be able route tickets with chat type of \"With personal manager\".",
    "project.routes.updated": "The rule has been updated.",
    "project.settings.personal_data_open": "Link 'Open in CRM' in the Incoming section",
    "project.settings.personal_data_open_top": "Open in the current tab (target=\"_top\")",
    "project.settings.personal_data_open_blank": "Open in a new tab (target=\"_blank\")",
    "project.rules.created": "New rule created!",
    "project.rules.options.user_title": "Select user for sending questions",
    "project.rules.options.user": "User",
    "project.settings.access_denied": "Access denied.",
    "project.settings.allow_user_file_upload": "Allow users to upload files",
    "project.settings.allow_user_file_upload_desc": "Allow users to upload files in chats with clients.",
    "project.settings.archive": "Archive",
    "project.settings.archive_ok": "Archive",
    "project.settings.archive_text": "Please, confirm the archival of the segment.",
    "project.settings.archive_title": "Archive segment \"{{name}}\"",
    "project.settings.archived": "The segment has been archived.",
    "project.settings.audio_title": "Audio messages settings",
    "project.settings.access_settings_title": "Access settings for clients",
    "project.settings.unauthorized_access_enabled": "Enable channel for unauthorized clients",
    "project.settings.cross_transfer_title": "Setting up the transfer of requests between segments",
    "project.settings.cross_transfer_from_the_channel": "The ability to transmit from this channel",
    "project.settings.cross_transfer_to_the_channel": "The ability to transmit to this channel",
    "project.settings.auto_assign.description": "If the ticket is not assigned to anyone and the administrator/supervisor has entered the appeal (pressed the \"Join\" button) in the \"Tickets\" tab, then its data is entered in the \"Name of the current operator\" cell",
    "project.settings.auto_assign.no_assignee": "Automatically assign an operator who has entered an unassigned ticket",
    "project.settings.auto_assign.title": "Auto-assignment at the entrance to the appeal",
    "project.settings.confirm_offline_sending": "Display a warning when sending a message to an offline client.",
    "project.settings.confirm_offline_sending_desc": "Displays a warning when a user tries to send a message to a client who is offline.",
    "project.settings.show_current_client_typing_text": "Client typing visibility",
    "project.settings.show_current_client_typing_text_desc": "Operator can see what client is typing",
    "project.settings.delete": "Delete",
    "project.settings.delete_ok": "Delete",
    "project.settings.delete_text": "Please, confirm the deletion of the segment. This operation cannot be undone.",
    "project.settings.delete_title": "Delete segment \"{{name}}\"",
    "project.settings.deleted": "The segment has been deleted.",
    "project.settings.display_notification_for_postponed": "Notify the admin about new messages in postponed tickets",
    "project.settings.enable_spelling": "Check spelling (iQPro license)",
    "project.settings.enable_spelling_desc": "Check spelling before sending message.",
    "project.settings.enable_user_ratings": "Enable ratings",
    "project.settings.enable_user_ratings_desc": "Allow clients to rate tickets after they are closed.",
    "project.settings.extended_wait_time": "Notifying the client about the increased waiting time for the first response (iQPro license)",
    "project.settings.extended_wait_time_desc": "If the average time of the first response is greater than the indicator \"Acceptable waiting time for the first response\", then we notify the client",
    "project.settings.fcr": "FCR Mark",
    "project.settings.files_title": "File settings",
    "project.settings.general_title": "General settings",
    "project.settings.one_category": "Ticket can have only one category",
    "project.settings.multiple_categories": "Ticket can have multiple categories (iQPro)",
    "project.settings.stay_as_observer_on_transfer": "Operator stays in ticket after its transfer. Operator can leave ticket manually if it is nessesary",
    "project.settings.leave_on_transfer": "Operator leaves ticket automatically after its transfer",
    "project.settings.transfer_title": "Ticket transfer settings",
    "project.settings.markers.green_marker": "Green marker name",
    "project.settings.markers.green_marker_placeholder": "Enter name",
    "project.settings.markers.red_marker": "Red marker name",
    "project.settings.markers.red_marker_placeholder": "Enter name",
    "project.settings.markers.title": "Markers settings",
    "project.settings.max_active_tickets": "Max active tickets",
    "project.settings.max_active_tickets_desc": "Max active tickets assigned to all users in a segment",
    "project.settings.max_active_tickets_per_user": "Max active tickets per user",
    "project.settings.max_active_tickets_per_user_desc": "Max active ticket assigned to a single user in a segment.",
    "project.settings.other_title": "Other settings",
    "project.settings.personal_data": "Setting up the personal data request form",
    "project.settings.personal_data_link": "Link to the document of consent to the processing of personal data",
    "project.settings.personal_data_link_placeholder": "Enter the link to the document",
    "project.settings.isolation": "Isolation of work in the segment by branches",
    "project.settings.isolation_desc": "Displaying data by branch of the viewing user.\nAllocation of clients according to the branch",
    "project.settings.isolation_enabled": "Isolate work in the segment by branches",
    "project.settings.postponed_title": "Postponed tickets",
    "project.settings.project_desc": "Description",
    "project.settings.project_desc_placeholder": "Description",
    "project.settings.project_slug": "Short name",
    "project.settings.project_slug_desc": "Only latin letters, digits and dashes.",
    "project.settings.project_slug_placeholder": "segment",
    "project.settings.project_title": "Title",
    "project.settings.project_title_placeholder": "Title",
    "project.settings.require_category": "Require to mark the category of the ticket",
    "project.settings.require_category_desc": "Requires you to mark the category of the case before closing.",
    "project.settings.require_registration": "Require ticket registration",
    "project.settings.require_registration_desc": "Operators must register tickets before closing them.",
    "project.settings.personal_manager_search_title": "Personal managers",
    "project.settings.personal_manager_search": "Search only in personal manager's clients",
    "project.settings.ticket_closing_title": "Closing tickets settings",
    "project.settings.rating_title": "Rating",
    "project.settings.rating_scale": "Rating scale",
    "project.settings.rating_bad_rating": "Bad rating scale",
    "project.settings.rating_good_rating": "Good rating scale",
    "project.settings.status_restrictions": "Status restrictions",
    "project.settings.status_restrictions_desc": "If the operator has requests in operation, he cannot log out or switch to the status \"Break\"",
    "project.settings.close_without_answer": "Allow closing tickets if last message is from client",
    "project.settings.wait_before_close": "Send ticket to wait before closing (iQPro)",
    "project.settings.wait_before_close_desc": "Ticket is in wait state before closing for the specified amount of time. If there are no new messages from client -- ticket will be closed after that time",
    "project.settings.wait_before_close_notice": "Autoreplies and notifications will NOT be delivered to tickets on closing",
    "project.settings.minutes_to_wait_before_close": "Minutes to wait before closing",
    "project.settings.show_close_button": "Show \"Close\" button",
    "project.settings.show_close_button_desc": "Ticket will be closed with FCR=F (question was NOT solved)",
    "project.settings.show_solved_button": "Show \"Solved\" button",
    "project.settings.show_solved_button_desc": "Ticket will be closed with FCR=T (question was solved)",
    "project.settings.restore": "Restore",
    "project.settings.restore_ok": "Restore",
    "project.settings.restore_text": "Please, confirm the restoration of the segment.",
    "project.settings.restore_title": "Restore segment \"{{name}}\"",
    "project.settings.restored": "The segment has been restored.",
    "project.settings.return_postponed_to_queue": "Return tickets from postponed queue if client sends a message",
    "project.settings.settings_extended_wait_time_fill": "The indicator \"Acceptable time for the Client to wait for the first response\" is disabled or isn't filled",
    "project.settings.settings_saved": "Settings have been saved.",
    "project.settings.settings_cleared": "Settings have been cleared.",
    "project.settings.show_wait_button": "Display the \"Wait\" button in the \"Inbox\" section, in the lower operator panel",
    "project.settings.state_archived": "Archived",
    "project.settings.title": "Settings",
    "project.slots.title": "Slots",
    "project.repeated_requests.title": "Repeated requests",
    "project.slots_in_wait.title": "Slots for tickets in wait",
    "project.slots_in_wait.takes_slot": "Ticket in wait takes slot",
    "project.slots_in_wait.does_not_take_slot": "Ticket in wait does not take slot and returned to operator in any case",
    "project.settings.wait_auto_close": "Auto-close",
    "project.settings.select_close_message": "Select message on autoclose \nIf the auto close setting is active, selecting the “Wait” option will result in automatic closing of the call after the set time has elapsed, without assigning the status “On Closing”.",
    "project.settings.close_message_autoreply": "Autoreply \"Goodbye\"",
    "project.settings.close_message_custom": "Enter message on autoclose",
    "project.settings.close_message_custom_empty": "Message on autoclose should not be empty",
    "project.settings.close_message_custom_too_long": "Message on autoclose should not be longer than 250 symbols",
    "project.settings.wait_time_not_positive": "Wait time should be greater than 0",
    "project.settings.no_close_message": "No message on autoclose",
    "project.settings.wait_button": "Button \"Wait\"",
    "project.settings.wait_marker": "The label on the ticket \"Can be closed\"",
    "project.settings.wait_time": "Waiting time for the ticket (min)",
    "project.settings.wait_time_notice": "Autoreplies and notifications will NOT be delivered to tickets on wait",
    "project.settings.wait_time_exp_action": "Action with a request after the waiting time has expired",
    "project.tags.add": "Add tag",
    "project.tags.already_have": "Such a tag already exists",
    "project.tags.enter": "Enter tag",
    "project.tags.title": "Tags",
    "project.targets.access_denied": "Access denied.",
    "project.targets.title": "Targets",
    "project.telegram_group.link": "Link to public",
    "project.telegram_group.title": "Title",
    "project.telegram_publics.add_public": "Add public",
    "project.telegram_publics.publics_not_found": "Telegram publics not found",
    "project.tickets-settings.title": "Tickets settings",
    "project.tickets.access_denied": "Access denied.",
    "project.tickets.title": "Tickets",
    "project.users-permissions.delete": "Delete role",
    "project.users-permissions.edit": "Edit role",
    "project.users-branches.edit": "Edit branch",
    "project.vk.public_added": "VK public added successfully",
    "project.vk.public_deleted": "VK public deleted successfully",
    "project.vk.public_updated": "VK public updated successfully",
    "project.workschedules.created": "Work schedule has been created",
    "project.workschedules.deleted": "Work schedule has been deleted",
    "project.workschedules.set_same": "Users have the same work schedule",
    "project.workschedules.too_much_schedules": "You have entered several work schedules - delete the excess",
    "project.workschedules.updated": "Work schedule has been updated.",
    "project.worktimes.access_denied": "Access denied",
    "project.worktimes.active": "Active",
    "project.worktimes.active_desc": "State is updated every minute.",
    "project.worktimes.active_false": "It's nonworking hours.",
    "project.worktimes.active_true": "It's working hours.",
    "project.worktimes.create": "Create",
    "project.worktimes.created": "Work time has been created.",
    "project.worktimes.days": "Days",
    "project.worktimes.delete": "Delete",
    "project.worktimes.deleted": "work time has been deleted.",
    "project.worktimes.disable": "Disable",
    "project.worktimes.disabled": "Disabled",
    "project.worktimes.disabled_notification": "Work time is disabled.",
    "project.worktimes.edit": "Edit",
    "project.worktimes.enable": "Enable",
    "project.worktimes.enabled": "Enabled",
    "project.worktimes.enabled_notification": "Work time is enabled.",
    "project.worktimes.error_notification": "Error",
    "project.worktimes.from": "From",
    "project.worktimes.not_found": "No work times.",
    "project.worktimes.schedule": "Schedule",
    "project.worktimes.state": "State",
    "project.worktimes.time": "Time",
    "project.worktimes.title": "Work times",
    "project.worktimes.until": "until",
    "project.worktimes.updated": "Work time has been updated.",
    "projects.create_project": "Create segment",
    "projects.project_archived": "Archived",
    "projects.project_description": "Description",
    "projects.project_title": "Title",
    "projects.projects_not_found": "Segments not found",
    "projects.query_state_active": "Active",
    "projects.query_state_archived": "Archived",
    "projects.title": "Segments",
    "put": "Put",
    "rating.id": "Id",
    "rating.title": "Rating",
    "refresh": "Refresh",
    "reply": "Reply",
    "response_more": "Response takes more than",
    "response_time_settings.header": "Pending time settings",
    "response_time_settings_updated": "The settings have been updated",
    "response_until": "Response is up to",
    "retry": "Retry",
    "role.id": "Id",
    "role.title": "Title",
    "rub": "Rub",
    "save": "Save",
    "test": "Test",
    "schedule.id": "Id",
    "schedule.title": "Title",
    "search": "Search",
    "send": "Send",
    "set": "Set",
    "setting-license.helpdesk": "HelpDesk system integration",
    "settings-bad_words.save": "Save",
    "settings-bad_words.saved": "Bad words settings are saved",
    "settings-bans.saved": "Ban settings are saved",
    "settings-general.access_denied": "Access denied",
    "settings-general.deactivate_auto": "Automatically deactivate users when the maximum inactivity time is reached",
    "settings-general.deactivate_time": "Inactivity time",
    "settings-general.email_server_config.email": "Email",
    "settings-general.email_server_config.email.placeholder": "example@mail.ru",
    "settings-general.email_server_config.host": "Host",
    "settings-general.email_server_config.host.placeholder": "smtp.example.com",
    "settings-general.email_server_config.password": "Password",
    "settings-general.email_server_config.password.placeholder": "Enter SMTP-server password",
    "settings-general.email_server_config.port": "Port",
    "settings-general.email_server_config.port.placeholder": "Enter SMTP-server port",
    "settings-general.email_server_config.title": "Email server config for sending user-create info",
    "settings-general.email_server_config.update": "Email server config for sending user-create info was updated",
    "settings-general.email_server_config.username": "Username",
    "settings-general.email_server_config.username.placeholder": "Enter SMTP-server username",
    "settings-general.user_ban_options": "Setting up password protection",
    "settings-general.user_ban_options.saved": "User ban settings updated",
    "settings-general.user_ban_options.failed": "The time is too long for temporary blocking",
    "settings-general.user_ban_options.enabled": "Enable password protection",
    "settings-general.user_ban_options.desc": "The user is unblocked only by the administrator in the \"Users\" tab",
    "settings-general.user_ban_options.attempts_until_perm": "Number of attempts before permanent blocking",
    "settings-general.user_ban_options.attempts_until_temp": "Number of attempts before temporary blocking",
    "settings-general.user_ban_options.temp_ban_time": "Temporary ban duration",
    "settings-general.user_ban_options.temp_ban_enable": "Enable temporary blocking of the user when selecting a password",
    "settings-general.user_ban_options.perm_ban_enable": "Enable permanent blocking of the user when selecting a password",
    "settings-general.fcm_enable": "Enable push notifications (Firebase)",
    "settings-general.fcm_title": "Setting up push notifications for the operators app",
    "settings-general.inactivity_auto": "Automatically transfers users to the \"inactive\" state when the maximum inactivity time is reached, if users have open incoming requests.",
    "settings-general.inactivity_enable": "Automatically transfer the user to the \"inactive\" state.",
    "settings-general.inactivity_time": "Inactivity time",
    "settings-general.inactivity_time_title": "Time of inactivity",
    "settings-general.navbar_color": "Navbar color",
    "settings-general.navbar_color_description": "Main navbar color #aabbcc, page reload required.",
    "settings-general.navbar_color_placeholder": "#aabbcc",
    "settings-general.offline": "Log out after a certain time",
    "settings-general.options_title": "Options",
    "settings-general.options_title_slots": "Slots",
    "settings-general.time_title": "Time",
    "settings-general.time_desc": "Current server time",
    "settings-general.time_database": "Current time in the database",
    "settings-general.qucikreplies_search_title": "Quickreplies search settings",
    "settings-general.qucikreplies_search.interval": "Interval (mssc)",
    "settings-general.qucikreplies_search.interval_desc": "Interval after which the quickreplies query is executed. Minimum - 250",
    "settings-general.org_domain": "Domain",
    "settings-general.org_domain_description": "Domain name this server is running on, i.e. messenger.example.com",
    "settings-general.org_domain_placeholder": "messenger.example.com",
    "settings-general.org_english_title": "English title",
    "settings-general.org_english_title_description": "Short title in Englishl",
    "settings-general.org_save": "Save",
    "settings-general.org_saved": "Organization settings have been saved.",
    "settings-general.org_settings_title": "Organization settings",
    "settings-general.org_title": "Title",
    "settings-general.routing_max_inbox": "Max inbox",
    "settings-general.routing_max_inbox_description": "Max number of open inbox thread.",
    "settings-general.routing_save": "Save",
    "settings-general.routing_saved": "Routing settings have been saved.",
    "settings-general.routing_title": "Routing settings",
    "settings-general.title": "General",
    "settings-license.access_denied": "Access denied",
    "settings-license.active_segments": "Active segments",
    "settings-license.audio_messages": "Audio messages",
    "settings-license.bad_words": "Bad words",
    "settings-license.change": "Set key",
    "settings-license.channels": "Channels",
    "settings-license.external_webhooks": "External webhooks",
    "settings-license.mailings_whatsapp": "Mailings whatsapp",
    "settings-license.auth_clients": "Auth clients",
    "individuals": "Individuals",
    "legal_entities": "Legal entities",
    "infobip": "Infobip",
    "settings-license.antivirus": "Antivirus",
    "settings-license.chat_bots": "Сhat bots",
    "settings-license.corporate_chat": "Corporate chat",
    "settings-license.corporate_chat.activated": "Activated",
    "settings-license.corporate_chat.audio_settings": "Configuring audio messages in corporate chat",
    "settings-license.corporate_chat.audio_settings_enable": "Enable audio messages",
    "settings-license.corporate_chat.full": "Unlimited",
    "settings-license.corporate_chat.license": "The license is released only from the beginning of a new day after disabling corporate chat from users.",
    "settings-license.corporate_chat.users_count": "The available number of Corporate Chat users",
    "settings-license.corporate_chat_enable": "Disable corporate chat for users",
    "settings-license.corporate_chat_users": "Users of corporate chat",
    "settings-license.current_version": "Current version",
    "settings-license.delete": "Delete license",
    "settings-license.email": "Universal - email",
    "settings-license.helpdesk": "Integration with HelpDesk-system",
    "settings-license.helpdesk_disabled_message": "Exporting messages to HelpDesk is not allowed by your license",
    "settings-license.helpdesk_integration_type": "Integration type",
    "settings-license.speech-analytics": "Integration with speech analytics",
    "settings-license.iqpro": "IQPro Expansion Pack",
    "settings-license.license": "License information",
    "settings-license.mailing_lists": "Mailing lists",
    "settings-license.mailings": "Mailings",
    "settings-license.mobile_cabinet": "Mobile cabinet",
    "settings.statuses": "Statuses",
    "settings.statuses_type": "Status type",
    "settings.statuses_resolutions": "Resolution",
    "settings.edit_statuses_resolutions": "Edit status resolution",
    "settings.add_resolution": "Add resolution",
    "settings.enter_english_title": "Enter english title",
    "settings.enter_russian_title": "Enter russian title",
    "settings.resolution": "Resolution",
    "settings.resolution_deleted": "(deleted)",
    "settings.statuses.info.count_as_work_hours": "Counts as work hours",
    "settings.statuses.info.ticket_assigment": "Are new tickets assigned",
    "settings.statuses.info.assigned_tickets": "Assigned tickets",
    "settings.statuses.info.yes": "YES",
    "settings.statuses.info.no": "no",
    "settings.statuses.info.stay_on_operator": "stay on operator",
    "settings.statuses.info.go_to_queue": "go to the queue",
    "settings.statuses_actions": "Actions",
    "settings.statuses.add_or_edit": "Add/edit resolution",
    "settings.statuses_saved": "Resolution saved",
    "settings.statuses_save_error": "An error occured while saving resolutions",
    "settings-license.personal_managers": "Personal managers",
    "settings-license.personal_managers_online": "Active personal managers",
    "settings-license.post_management": "Post management in social Networks",
    "settings-license.products": "Product showcase",
    "settings-license.rating_polls": "Rating polls",
    "settings-license.client_identification": "Client identification",
    "settings-license.knowledge_base": "Knowledge base",
    "settings-license.keycloak": "Keycloak",
    "settings-license.cross_segment": "Cross-segmentation",
    "settings-license.branch_groups": "Branch groups",
    "settings-license.cluster_mode": "Cluster mode",
    "settings-license.dlp": "DLP",
    "settings-license.system": "System information",
    "settings-license.title": "Info about License & Version",
    "settings-license.unique_chat_bots": "Unique chat bots",
    "settings-license.unlimited": "Unlimited",
    "settings-license.version": "IQChannels version",
    "settings-license.version_date": "Release date",
    "settings.access_denied": "Access denied.",
    "access_denied": "Access denied.",
    "profile.access_denied": "You do not have access to other users' profiles.",
    "settings.nav_active_directory": "Active Directory",
    "settings.nav_general": "General",
    "settings.security": "Security",
    "settings.cross_segment": "Cross-segmentation",
    "settings.cross_segment.history": "Cross-segment history",
    "settings.nav_license": "License & Version",
    "settings.org_domain": "Domain",
    "settings.org_domain_description": "The server domain which is used by the chat server, for example, messenger.example.com.",
    "settings.org_domain_placeholder": "messenger.example.com",
    "settings.org_english_title": "Short english name",
    "settings.org_english_title_description": "A short lowercase english name without spaces, for example, apple.",
    "settings.org_save": "Save",
    "settings.org_saved": "The settings have been saved.",
    "settings.org_settings_title": "Organization settings",
    "settings.org_title": "Name",
    "settings.routing_max_inbox": "Max inbox size",
    "settings.routing_max_inbox_description": "The max number of active tickets in an agent inbox.",
    "settings.routing_save": "Save",
    "settings.routing_saved": "The routing settings have been updated.",
    "settings.routing_title": "Routing settings",
    "settings.title": "Settings",
    "setting.acceptable_file_formats": "Acceptable file formats - .xlsx",
    "setup.admin_email": "Email",
    "setup.admin_full_name": "Full name",
    "setup.admin_full_name_placeholder": "Name",
    "setup.admin_password": "Password",
    "setup.admin_password_again": "Password again",
    "setup.admin_password_description": "At least 8 characters long.",
    "setup.admin_position": "Position",
    "setup.admin_position_placeholder": "System administrator",
    "setup.admin_title": "Administrator",
    "setup.org": "Organization",
    "setup.org_domain": "Domain",
    "setup.org_domain_description": "The server domain which is used by the chat server, for example, messenger.example.com.",
    "setup.org_domain_placeholder": "messenger.example.com",
    "setup.org_english_title": "Short english name",
    "setup.org_english_title_description": "A short lowercase english name without spaces, for example, apple.",
    "setup.org_title": "Name",
    "setup.passwords_do_not_match": "Passwords do not match",
    "setup.setup": "Create an organization",
    "setup.title": "IQChannels Setup",
    "shared.add_ticket_comment_modal.add_comment": "Add comment",
    "shared.add_ticket_comment_modal.submit": "Add",
    "shared.add_ticket_comment_modal.update": "Update comment",
    "shared.add_ticket_comment_modal.rating": "Add client rating",
    "shared.client-comments-list.not_found": "Ratings not found",
    "shared.client-list.actions": "Actions",
    "shared.client-list.add_to_group": "Add to group",
    "shared.client-list.clear_query": "Clear filter",
    "shared.client-list.client.client_seen_at": "Client's login date",
    "shared.client-list.client_channel": "Channel",
    "shared.client-list.client_created_at": "Created at",
    "shared.client-list.info_request_consent": "Personal info consent",
    "shared.client-list.info_request_consent_true": "Given",
    "shared.client-list.info_request_consent_false": "Not given",
    "shared.client-list.info_request_ticket_id": "Ticket with PCI",
    "shared.client-list.info_request_given_on_auth": "PCI given on auth",
    "shared.client-list.info_request_responded_at": "PCI date",
    "shared.client-list.client_crm_id": "CRM ID",
    "shared.client-list.client_id": "Client ID",
    "shared.client-list.client_info": "Client info",
    "shared.client-list.client_inn": "INN",
    "shared.client-list.client_mailings": "Mailings",
    "shared.client-list.client_marker": "Marker",
    "shared.client-list.client_name": "Name",
    "shared.client-list.client_phone": "Phone",
    "shared.client-list.client_seen_at": "Last seen at",
    "shared.client-list.client_status": "Status",
    "shared.client-list.client_tickets": "Tickets",
    "shared.client-list.client_type": "Type",
    "shared.client-list.clients_added": "Clients successfully added to the list",
    "shared.client-list.not_found": "Clients not found",
    "shared.client-list.query_channel_placeholder": "Channel",
    "shared.client-list.query_channels": "Channels",
    "shared.client-list.query_channels.query_text_placeholder": "ID, type or title",
    "shared.client-list.query_offline": "Offline",
    "shared.client-list.query_online": "Online",
    "shared.client-list.query_status": "Status",
    "shared.client-list.query_text_placeholder": "Enter client info",
    "shared.client-list.query_type_placeholder": "Type",
    "shared.client-list.total": "Total",
    "shared.comment-list.not_found": "Comments not found",
    "shared.company-list.clear_query": "Clear filter",
    "shared.company-list.company_created_at": "Creation date",
    "shared.company-list.company_name": "Title",
    "shared.company-list.company_inn": "Inn",
    "shared.company-list.company_updated_at": "Update data",
    "shared.company-list.not_found": "Companies not found.",
    "shared.company-list.query_text_placeholder": "Title, Inn",
    "shared.company-list.total": "Total",
    "shared.dropdown-select.all": "All",
    "shared.filesize.byte": "byte",
    "shared.filesize.gb": "gb",
    "shared.filesize.kb": "kb",
    "shared.filesize.mb": "mb",
    "shared.filesize.pb": "pb",
    "shared.filesize.tb": "tb",
    "shared.mailings-table.created_at": "Created",
    "shared.mailings-table.id": "ID",
    "shared.mailings-table.read": "Read",
    "shared.mailings-table.read_at": "Read time",
    "shared.mailings-table.sent": "Sent",
    "shared.mailings-table.sent_at": "Sent time",
    "shared.mailings-table.text": "Text",
    "shared.mailings-table.user": "Sender",
    "shared.period-picker.30days": "Last 30 days",
    "shared.period-picker.7days": "Last 7 days",
    "shared.period-picker.90days": "Last 90 days",
    "shared.period-picker.clear": "Clear",
    "shared.period-picker.custom": "Custom",
    "shared.period-picker.month": "Current month",
    "shared.period-picker.not_selected": "Not selected",
    "shared.period-picker.period": "Period",
    "shared.period-picker.prev_month": "Previous month",
    "shared.period-picker.prev_week": "Previous week",
    "shared.period-picker.title": "Custom period",
    "shared.period-picker.title-end": "Period ending",
    "shared.period-picker.title-start": "Period beginning",
    "shared.period-picker.today": "Today",
    "shared.period-picker.week": "Current week",
    "shared.period-picker.yesterday": "Yesterday",
    "shared.period-type.30days": "Last 30 days",
    "shared.period-type.7days": "Last 7 days",
    "shared.period-type.90days": "Last 90 days",
    "shared.period-type.custom": "Custom",
    "shared.period-type.month": "Month",
    "shared.period-type.prev_month": "Previous month",
    "shared.period-type.prev_week": "Previous week",
    "shared.period-type.today": "Today",
    "shared.period-type.week": "Week",
    "shared.period-type.yesterday": "Yesterday",
    "shared.ticket-details.accepter": "Accepter",
    "shared.ticket-details.agent": "Agent",
    "shared.ticket-details.available_products": "Available products",
    "shared.ticket-details.branch": "Branch",
    "shared.ticket-details.branch_bik": "BIK",
    "shared.ticket-details.branch_crm_id": "CRM ID",
    "shared.ticket-details.branch_ext_ref": "External reference",
    "shared.ticket-details.category": "Category",
    "shared.ticket-details.no_categories": "No categories",
    "shared.ticket-details.channel": "Channel",
    "shared.ticket-details.chat_type": "Chat type",
    "shared.ticket-details.client": "Client",
    "shared.ticket-details.client_companies": "Companies",
    "shared.ticket-details.client_name": "Name",
    "shared.ticket-details.client_products": "Bought products",
    "shared.ticket-details.client_short_name": "Short name",
    "shared.ticket-details.client_tickets": "Tickets",
    "shared.ticket-details.client_group": "Group",
    "shared.ticket-details.client_type": "Type",
    "shared.ticket-details.closed_at": "Closed at",
    "shared.ticket-details.companies": "Companies",
    "shared.ticket-details.company_inn": "INN",
    "shared.ticket-details.company_kpp": "KPP",
    "shared.ticket-details.company_ogrn": "OGRN",
    "shared.ticket-details.company_phone": "Phone",
    "shared.ticket-details.company_resident": "Resident",
    "shared.ticket-details.company_title": "Company",
    "shared.ticket-details.connected": "Connected clients",
    "shared.ticket-details.details": "Detail information",
    "shared.ticket-details.details_birthday": "Birthday",
    "shared.ticket-details.details_card_ref": "Card reference",
    "shared.ticket-details.details_cellphone": "Mobile phone",
    "shared.ticket-details.details_crm_id": "CRM ID",
    "shared.ticket-details.details_email": "Email",
    "shared.ticket-details.details_ext_ref": "External reference",
    "shared.ticket-details.details_first_name": "First name",
    "shared.ticket-details.details_inn": "INN",
    "shared.ticket-details.details_last_name": "Last name",
    "shared.ticket-details.details_middle_name": "Middle name",
    "shared.ticket-details.details_sex": "Gender",
    "shared.ticket-details.device": "Device",
    "shared.ticket-details.device_browser": "Browser",
    "shared.ticket-details.device_city": "City",
    "shared.ticket-details.device_country": "Country",
    "shared.ticket-details.device_ip": "IP",
    "shared.ticket-details.device_os": "OS",
    "shared.ticket-details.device_type": "Type",
    "shared.ticket-details.device_ua": "UA",
    "shared.ticket-details.device_manufacturer": "Device manufacturer",
    "shared.ticket-details.device_mobile_client_version": "Mobile client version",
    "shared.ticket-details.device_model": "Device model",
    "shared.ticket-details.duration_h_m": "Duration, h:m",
    "shared.ticket-details.enqueued": "Enqueued",
    "shared.ticket-details.fcr": "Issue resolved (FCR)",
    "shared.ticket-details.fields": "Additional info",
    "shared.ticket-details.group": "Group",
    "shared.ticket-details.members": "Members",
    "shared.ticket-details.opened_at": "Opened at",
    "shared.ticket-details.people": "People",
    "shared.ticket-details.project": "Segment",
    "shared.ticket-details.parent_ticket": "Parent ticket",
    "shared.ticket-details.child_tickets": "Child tickets",
    "shared.ticket-details.rate_client": "Rate client",
    "shared.ticket-details.rating": "Rating",
    "shared.ticket-details.rating_comment": "Rating comment",
    "shared.ticket-details.no_rating_comment": "No comment",
    "shared.ticket-details.rating_ignored": "No rating",
    "shared.ticket-details.rating_pending": "Awaiting rating",
    "shared.ticket-details.registered_at": "Registered at",
    "shared.ticket-details.requested_info": "Requested Info",
    "shared.ticket-details.send_message": "Send message",
    "shared.ticket-details.state": "State",
    "shared.ticket-details.state_closed": "Closed",
    "shared.ticket-details.state_open": "Open",
    "shared.ticket-details.tags": "Tags",
    "shared.ticket-details.no_tags": "No tags",
    "shared.ticket-details.ticket": "Ticket",
    "shared.ticket-list.clear_query": "Clear filter",
    "shared.ticket-list.columns": "Columns",
    "shared.ticket-list.columns.avg_reply_time": "Average response time",
    "shared.ticket-list.columns.client_inn": "INN",
    "shared.ticket-list.columns.blocked_at": "Date-time of blocking",
    "shared.ticket-list.columns.block_reason": "Reason for blocking",
    "shared.ticket-list.columns.who_blocked": "Who blocked",
    "shared.ticket-list.columns.blocked_until": "Blocked before",
    "shared.ticket-list.columns.cat": "Category",
    "shared.ticket-list.columns.channel": "Channel",
    "shared.ticket-list.columns.chat_type": "Chat type",
    "shared.ticket-list.columns.client": "Client",
    "shared.ticket-list.columns.client_browser": "Client browser",
    "shared.ticket-list.columns.client_browser_version": "Client's browser version",
    "shared.ticket-list.columns.client_city": "Client's city",
    "shared.ticket-list.columns.client_country": "Client's country",
    "shared.ticket-list.columns.client_id": "Client ID",
    "shared.ticket-list.columns.client_ip": "Client IP",
    "shared.ticket-list.columns.client_os": "Client OS",
    "shared.ticket-list.columns.client_os_version": "Client OS version",
    "shared.ticket-list.columns.date": "Date",
    "shared.ticket-list.columns.duration": "Duration",
    "shared.ticket-list.columns.fcr": "FCR",
    "shared.ticket-list.columns.has_comments": "There are comments",
    "shared.ticket-list.columns.participants_count": "Number of participants",
    "shared.ticket-list.columns.messages_count": "Number of messages",
    "shared.ticket-list.columns.close_date": "Close date",
    "shared.ticket-list.columns.autoclosed": "Autoclosed",
    "shared.ticket-list.columns.client_platform": "Platform",
    "shared.ticket-list.columns.ua": "UA",
    "shared.ticket-list.columns.postponed_until": "Postponed until",
    "shared.ticket-list.columns.priority": "Priority",
    "shared.ticket-list.columns.accept_time": "Queue time",
    "shared.ticket-list.columns.rating": "Rating",
    "shared.ticket-list.columns.reaction_time": "Reaction time",
    "shared.ticket-list.columns.total_response_time": "Time to 1 response",
    "shared.ticket-list.columns.state": "State",
    "shared.ticket-list.columns.tags": "Tags",
    "shared.ticket-list.columns.ticket_id": "Ticket ID",
    "shared.ticket-list.columns.transfer_count": "Number of appointments",
    "shared.ticket-list.columns.user_group": "User group",
    "shared.ticket-list.columns.violations": "Deviations",
    "shared.ticket-list.columns.wait_time": "Waiting time",
    "shared.ticket-list.columns.client_marker": "Marker",
    "shared.ticket-list.columns.assigned_count": "Assigned count",
    "shared.ticket-list.columns.transferred_count": "Transferred count",
    "shared.ticket-list.columns.current_operator_name": "Name of the current operator",
    "shared.ticket-list.columns.current_operator_type": "Type of the current operator",
    "shared.ticket-list.columns.current_operator_email": "Mail of the current operator",
    "shared.ticket-list.columns.current_operator_department": "Division of the current operator",
    "shared.ticket-list.columns.current_operator_position": "Position of the current operator",
    "shared.ticket-list.columns.current_operator_pseudonym": "Alias of the current operator",
    "shared.ticket-list.columns.received_operator_name": "Name of the accepted operator",
    "shared.ticket-list.columns.received_operator_type": "Type of accepted operator",
    "shared.ticket-list.columns.received_operator_email": "Mail of the accepting operator",
    "shared.ticket-list.columns.received_operator_department": "Division of the accepting operator",
    "shared.ticket-list.columns.received_operator_position": "Position of the accepting operator",
    "shared.ticket-list.columns.received_operator_pseudonym": "Alias of the accepted operator",
    "shared.ticket-list.columns.category": "Category",
    "shared.ticket-list.columns.branch_group": "Branch",
    "shared.ticket-list.export": "Export",
    "shared.ticket-list.export_messages_to_csv": "Export messages to CSV",
    "shared.ticket-list.export_messages_to_xlsx": "Export messages to XLSX",
    "shared.ticket-list.export_tickets_to_csv": "Export tickets to CSV",
    "shared.ticket-list.export_tickets_to_xlsx": "Export tickets to XLSX",
    "shared.ticket-list.filters": "Filters",
    "shared.ticket-list.not_found": "Tickets not found.",
    "shared.ticket-list.priority_set": "Set ticket priority",
    "shared.ticket-list.query_accepter": "Accepter",
    "shared.ticket-list.query_accepters": "Accepters",
    "shared.ticket-list.query_accepters.query_text_placeholder": "ID, name or email",
    "shared.ticket-list.query_accepters.user_email": "Email",
    "shared.ticket-list.query_accepters.user_id": "Id",
    "shared.ticket-list.query_accepters.user_name": "Name",
    "shared.ticket-list.query_all": "All tickets",
    "shared.ticket-list.query_categories": "Categories",
    "shared.ticket-list.query_categories.query_text_placeholder": "ID or title",
    "shared.ticket-list.query_category": "Category",
    "shared.ticket-list.query_channel": "Channel",
    "shared.ticket-list.query_channels": "Channels",
    "shared.ticket-list.query_channels.query_text_placeholder": "ID, type or title",
    "shared.ticket-list.query_chat_type": "Chat type",
    "shared.ticket-list.query_chat_type.personal_manager": "With personal manager",
    "shared.ticket-list.query_chat_type.regular": "Regular",
    "shared.ticket-list.query_closed": "Closed",
    "shared.ticket-list.query_group": "Group",
    "shared.ticket-list.query_groups": "Groups",
    "shared.ticket-list.query_groups.query_text_placeholder": "ID or title",
    "shared.ticket-list.query_open": "Open",
    "shared.ticket-list.query_priority": "Ticket's priority",
    "shared.ticket-list.query_rating": "Client's rating",
    "shared.ticket-list.query_status": "Status",
    "shared.ticket-list.query_user": "User",
    "shared.ticket-list.query_users": "Users",
    "shared.ticket-list.query_users.query_text_placeholder": "ID, Name or Email",
    "shared.ticket-list.query_who_blocked": "Who banned",
    "shared.ticket-list.query_who_blocked.query_text_placeholder": "ID",
    "shared.ticket-list.search": "Search by messages, client name or ticket id",
    "shared.ticket-list.search_result": "Search results",
    "shared.ticket-list.search_result_none": "No results",
    "shared.ticket-list.total": "Total",
    "shared.ticket-messages.rating_ignored": "No rating",
    "shared.ticket-messages.rating_pending": "Awaiting rating",
    "shared.ticket-messages.rating_finished": "Rating poll finished",
    "shared.ticket-messages.rating_finished_of": "of",
    "shared.ticket-messages.rating_rated": "Rating",
    "shared.ticket-table.accept_time": "Accept time",
    "shared.ticket-table.allocation_time": "Distribution per operator",
    "shared.ticket-table.accepter": "Accepter's name",
    "shared.ticket-table.accepter_department": "Accepter's department",
    "shared.ticket-table.accepter_email": "Accepter's name",
    "shared.ticket-table.accepter_position": "Accepter's position",
    "shared.ticket-table.accepter_pseudonym": "Accepter's pseudonym",
    "shared.ticket-table.accepter_type": "Accepter's type",
    "shared.ticket-table.assign_time": "Assign time",
    "shared.ticket-table.avg_reply_time": "Avg. reply time",
    "shared.ticket-table.block_reason": "Ban reason",
    "shared.ticket-table.blocked_at": "Ban date-time",
    "shared.ticket-table.blocked_until": "Blocked until",
    "shared.ticket-table.category": "Category",
    "shared.ticket-table.channel": "Channel",
    "shared.ticket-table.chatType": "Chat type",
    "shared.ticket-table.chat_type.personal_manager": "With personal manager",
    "shared.ticket-table.chat_type.regular": "Regular",
    "shared.ticket-table.client": "Client",
    "shared.ticket-table.client_id": "Client Id",
    "shared.ticket-table.client_inn": "Client INN",
    "shared.ticket-table.client_markers": "Marker",
    "shared.ticket-table.date": "Date",
    "shared.ticket-table.duration": "Duration",
    "shared.ticket-table.duration_h_m": "Duration, h:m",
    "shared.ticket-table.enqueued": "Enqueued",
    "shared.ticket-table.without_branch": "Without branch",
    "shared.ticket-table.group": "Group",
    "shared.ticket-table.has_comments": "Has comments",
    "shared.ticket-table.ip": "IP",
    "shared.ticket-table.ip_city": "City",
    "shared.ticket-table.ip_country": "Country",
    "shared.ticket-table.participants_count": "Member count",
    "shared.ticket-table.priority": "Priority",
    "shared.ticket-table.rating": "Client's rating",
    "shared.ticket-table.response_time": "Reaction time",
    "shared.ticket-table.tags": "Tags",
    "shared.ticket-table.ticket_autoclosed": "Autoclosed",
    "shared.ticket-table.ticket_closed_date": "Closure date",
    "shared.ticket-table.ticket_state": "State",
    "shared.ticket-table.total_assignments": "Assignments",
    "shared.ticket-table.transfers": "Transfers",
    "shared.ticket-table.total_messages": "Messages",
    "shared.ticket-table.total_response_time": "Time til 1 response",
    "shared.ticket-table.ua": "UA",
    "shared.ticket-table.ua_browser": "Browser",
    "shared.ticket-table.ua_browser_version": "Browser version",
    "shared.ticket-table.ua_mobile": "Client is from mobile",
    "shared.ticket-table.ua_os": "Client's OS",
    "shared.ticket-table.ua_os_version": "Client's OS Version",
    "shared.ticket-table.ua_platform": "Platform",
    "shared.ticket-table.user": "Current operator's name",
    "shared.ticket-table.user_department": "Operator's department",
    "shared.ticket-table.user_email": "Operator's email",
    "shared.ticket-table.user_position": "Operator's position",
    "shared.ticket-table.user_pseudonym": "Operator's pseudonym",
    "shared.ticket-table.user_type": "Current operator's type",
    "shared.ticket-table.user_who_blocked": "Who banned",
    "shared.ticket-table.violation": "Viol.",
    "shared.ticket.spell_check.too_long": "Your message is too long for spell check. Recommended length is 10000 characters",
    "shared.ticket.actions": "Actions",
    "shared.ticket.add_comment": "Add comment",
    "shared.ticket.answer": "REPLY TO THE CLIENT",
    "shared.ticket.as_registered": "As registered",
    "shared.ticket.as_unregistered": "As unregistered",
    "shared.ticket.assign_at": "Assign",
    "shared.ticket.assign_at.me": "Me",
    "shared.ticket.assign_at.queue": "To the general queue",
    "shared.ticket.assign_no_users": "No online operators",
    "shared.ticket.assign_ok": "Assign",
    "shared.ticket.assign_title": "Assign",
    "shared.ticket.attach_file": "Attach File",
    "shared.ticket.ban": "Ban",
    "shared.ticket.block_client": "Ban client",
    "shared.ticket.busy": "You are in the \"Busy\" status. You can only work with requests distributed to you. In order for new requests to be distributed to you, change the status to \"Active\"",
    "shared.ticket.cancel_export_to_helpDesk": "Cancel",
    "shared.ticket.cancel_recording": "Cancel recording",
    "shared.ticket.change_priority": "Change priority",
    "shared.ticket.change_priority_success": "Ticket's priority changed successfully",
    "shared.ticket.client-info-received": "Client input: {{ name }}, {{ phone }}, {{ email }}. Consent to the processing of personal data received",
    "shared.ticket.close": "Close",
    "shared.ticket.close_with_comment": "Close with a comment",
    "shared.ticket.closed": "The ticket has been closed.",
    "shared.ticket.connect_client": "Authorize",
    "shared.ticket.created_at": "Ticket date",
    "shared.ticket.disconnect_client": "Deauthorize",
    "shared.ticket.edit_blocked": "Edit blocked",
    "shared.ticket.emoji": "Emoji",
    "shared.ticket.export": "Export",
    "shared.ticket.export_to_csv": "Export to CSV",
    "shared.ticket.export_to_helpDesk": "Export to HelpDesk",
    "shared.ticket.export_to_otrs_placeholder": "Describe your ticket",
    "shared.ticket.export_to_xslx": "Export to XLSX",
    "shared.ticket.fcr_false": "Close",
    "shared.ticket.fcr_true": "Solved",
    "shared.ticket.inactive": "You are in the \"Inactive\" status. To work with requests, change the status to \"Active\"",
    "shared.ticket.info": "Info",
    "shared.ticket.invite": "Invite",
    "shared.ticket.invite_no_users": "No operators",
    "shared.ticket.invite_ok": "Invite",
    "shared.ticket.invite_title": "Invite",
    "shared.ticket.join": "Join",
    "shared.ticket.joined": "You have joined the ticket.",
    "shared.ticket.leave": "Leave",
    "shared.ticket.left": "You have left the ticket.",
    "shared.ticket.load_more": "Load more",
    "shared.ticket.mark": "Mark",
    "shared.ticket.mark_client": "Add marker",
    "shared.ticket.message_placeholder": "Type a message...",
    "shared.ticket.message_settings": "Message Settings",
    "shared.ticket.open": "Open",
    "shared.ticket.open_and_join": "Open and join",
    "shared.ticket.opened": "The ticket has been opened.",
    "shared.ticket.postpone_ticket": "Postpone ticket",
    "shared.ticket.repostpone_ticket": "Repostpone ticket",
    "shared.ticket.postpone_tickets": "Postpone tickets",
    "shared.ticket.postpone_until": "Postpone until",
    "shared.ticket.priority": "PRIORITY",
    "shared.ticket.put_in_queue": "Put in queue",
    "shared.ticket.quick_replies": "Quick Replies",
    "shared.ticket.reaction_time": "CLIENT IS WAITING",
    "shared.ticket.duration": "DURATION",
    "shared.ticket.registered_notification": "The ticket has been registered",
    "shared.ticket.request_info": "Request personal info",
    "shared.ticket.several_ban_tickets_clients": "Clients of selected tickets were banned",
    "shared.ticket.several_banned_updated": "Banned tickets have been updated",
    "shared.ticket-list.acl.missing_manage_tickets_tab": "There is no access \"Manage tickets\" in the segment",
    "shared.ticket.several_unban_warn": "The client is blocked. To unlock a request, unlock the client.",
    "shared.ticket.several_closed": "The tickets have been closed",
    "shared.ticket.spell_check": "Check spelling when sending a message",
    "shared.ticket.tickets_queued": "Tickets queued successfully",
    "shared.ticket.transfer": "Transfer",
    "shared.ticket.transfer_no_users": "No online operators",
    "shared.ticket.transfer_ok": "Transfer",
    "shared.ticket.transfer_title": "Transfer",
    "shared.ticket.typing": "is typing...",
    "shared.ticket.unblock": "Unban",
    "shared.ticket.unmark_client": "Delete marker",
    "shared.ticket.unregistered_notification": "The ticket has been unregistered",
    "shared.ticket.wait": "Wait",
    "shared.ticket_postponed_message": "Ticket postponed successfully",
    "shared.tickets_postponed_message": "Tickets postponed successfully",
    "shared.ticket.blocked": "Ticket successfully blocked",
    "shared.ticket.msg_is_not_sent": "You have unsent message",
    "shared.ticket.client_authorized": "Client authorized",
    "shared.ticket.client_unauthorized": "Cloent deauthorized",
    "shared.ticket.msg_whitespaces": "Your message contains only whitespaces",
    "shared.ticket.upload_disabled": "Загрузка файлов отключена администратором.",
    "shared.file.load_failed": "File load error",
    "shared.ticket.msg_deleted": "Message deleted",
    "shared.ticket.messages_deleted": "Messages deleted",
    "shared.ticket.info_requested": "Personal info requested",
    "shared.ticket.err_occured": "Error occured",
    "shared.ticket.register_err": "Ticket registration error",
    "shared.ticket.ticket_on_wait": "Ticket status \"Wait\"",
    "tooltip.client.status": "Client status",
    "tooltip.ticket.menu": "Menu",
    "tooltip.ticket.grammar_check": "Grammar check",
    "tooltip.ticket.send_message": "Send message",
    "tooltip.ticket.info": "Ticket info",
    "tooltip.ticket.history": "Client ticket history",
    "tooltip.ticket.assignments_history": "Ticket asssignments history",
    "tooltip.ticket.close_info": "Close info",
    "tooltip.ticket.indicator.new_ticket": "New ticket",
    "tooltip.ticket.indicator.expired_ticket": "Expired ticket",
    "skill.id": "Id",
    "skill.title": "Title",
    "skip": "Skip",
    "sort": "Sort",
    "start": "Start",
    "status.id": "Id",
    "status.status": "Status",
    "status.time": "Time in the status",
    "string": "line",
    "suggest": "Quick replies",
    "suggest.add": "Add reply",
    "suggest.enter": "Enter a personal quick reply",
    "suggest.go_to_project_settings": "Redirect",
    "suggest.no_quick_replies": "You have no quick replies at this moment.",
    "suggest.press_to_close_msg": "To close press",
    "suggest.redirect_to_settings": "Go to the segment's settings to create Quick Responses.",
    "switch_off": "Disable",
    "switch_on": "Enable",
    "switched_off": "Inactive",
    "switched_on": "Active",
    "system_chats.bot": "Bot",
    "system_chats.disabled": "System dialogs are disabled",
    "system_chats.enabled": "System dialogs are enabled",
    "system_chats.enabled_error": "Could not enable/disable system dialogs",
    "system_chats.lifetime": "Close after(seconds)",
    "system_chats.lifetime_placeholder": "Put time in seconds",
    "system_chats.message": "Message",
    "system_chats.critical_value": "Critical value",
    "system_chats.message_for_bot": "Message for bot",
    "system_chats.message_from_operator/bot": "from operator/bot",
    "system_chats.message_system_for_bot": "system for bot",
    "system_dialogs.message": "Greeting message:",
    "system_dialogs.operator_name": "From:",
    "target.created_at": "Date when the deviation was fixed",
    "target_violations.projects.title": "Segment",
    "target_violations_type.title": "Type",
    "targets.auto_block.text": "An appeal from a blocked client, go to the \"Bans\" tab",
    "targets.auto_block.title": "Appeal from a blocked client, go to the \"Bans\" tab",
    "targets.bad_word.text": "Profanity was used",
    "targets.bad_word.title": "Profanity",
    "targets.client_msg_in_postponed.text": "New message from the client in a postponed ticket",
    "targets.client_msg_in_postponed.title": "New message from the client in a postponed ticket",
    "targets.closed_with_no_answer.text": "The request was completed without an operator response",
    "targets.closed_with_no_answer.title": "The request was completed without an operator response",
    "targets.inactivity_time.text": "Operator inactivity time exceeded",
    "targets.inactivity_time.title": "Operator inactivity time",
    "targets.low_rating.text": "Low rating from the client",
    "targets.low_rating.title": "Low rating from the client",
    "targets.missed_after_assigned.text": "The client left after the distribution to the operator",
    "targets.missed_after_assigned.title": "The client left after the distribution to the operator",
    "targets.missed_before_assigned.text": "The client left at the queue stage",
    "targets.missed_before_assigned.title": "The client left at the queue stage",
    "targets.optimal_duration.text": "The optimal duration of ticket was exceeded",
    "targets.optimal_duration.title": "Optimal duration of ticket",
    "targets.pending_time.text": "The allowed time for the Client to wait for the first response has been exceeded",
    "targets.pending_time.title": "Allowed time for the Client to wait for the first response",
    "targets.reaction_time.text": "Operator's first reaction time exceeded",
    "targets.reaction_time.title": "Operator's first reaction time",
    "targets.reply_time.text": "Operator reply time has been exceeded (during the ticket)",
    "targets.reply_time.title": "Operator reply time (during the ticket)",
    "targets.response_time.text": "Operator's last response time exceeded",
    "targets.response_time.title": "Operator's last response time",
    "targets.users_block.text": "The user blocked the appeal, go to the \"Bans\"",
    "targets.users_block.title": "The user blocked the appeal, go to the \"Bans\" tab",
    "telegram.public_list": "Publics",
    "telegram_posting_modal.upload_file.title": "File upload",
    "telegram_publics.info_message": "List of publics to make posts. Your bot must be an administrator in the public.",
    "ticket.comments": "Ticket comments",
    "ticket.hide_messages": "Hide messages",
    "ticket_comments.added_successfully": "Comment added successfully",
    "ticket_comments.deleted_successfully": "Comment deleted successfully",
    "ticketsclosing.close_for_bots": "bot",
    "ticketsclosing.close_for_users": "operator",
    "ticketsclosing.delete": "Delete settings",
    "ticketsclosing.delete_settings": "Delete",
    "ticketsclosing.disabled": "Autoclosing disabled",
    "ticketsclosing.enabled": "Autoclosing enabled",
    "ticketsclosing.enabled_error": "Could not enable/disable autoclosing",
    "ticketsclosing.settings.close_for": "Close tickets assigned to:",
    "ticketsclosing.settings.closing_message": "Closing message",
    "ticketsclosing.settings.disabled": "Disabled",
    "ticketsclosing.settings.enabled": "Enabled",
    "ticketsclosing.settings.inactivity_time": "Inactivity time(min)",
    "ticketsclosing.settings.status": "Status",
    "ticketsclosing.settings.title": "Autoclosing settings",
    "ticketsclosing.settings_deleted": "Autoclosing settings deleted",
    "ticketsclosing.settings_saved": "Settings saved",
    "modals.cross_segment.settings_deleted": "Cross-segment history settings deleted",
    "modals.cross_segment.settings_saved": "Settings saved",
    "client_notifications.settings": "Notification of increased waiting time for the first response",
    "client_notifications.long_queue": "Notification of long queue",
    "time": "Time",
    "total_new_tickets": "Total new tickets",
    "total_users": "Total users",
    "total_violations": "Total violations",
    "transfer": "Transfer",
    "type.id": "Id",
    "type.status": "Status",
    "type.type": "Type",
    "icon_color": "Icon color",
    "unanswered": "Unanswered",
    "unmarked": "Unmarked",
    "until": "until",
    "until_upper": "Until",
    "upload": "Upload",
    "upload_modal.add_description": "Add description",
    "upload_modal.telegram_add_description": "Add description. Maximum length - 1024 symbols",
    "user.avg_rating": "Cf. assessment of the quality of service",
    "user.email": "Email",
    "user.id": "Id",
    "user.name": "Name",
    "user.online_time": "Online time",
    "user.processed_today": "Processed in a day",
    "user.profile": "User profile",
    "user.sl_total_processed": "SL handling of requests",
    "user.status.active": "Active",
    "user.status.inactive": "Inactive",
    "user.status.not_receiving_chats": "Not receiving chats",
    "user.status.offline": "Offline",
    "user.status.online": "Online",
    "user.status.working": "Working with tickets",
    "user.statuses_times": "Time and statuses",
    "user.today_total_time": "Total work time for today",
    "user_type.bot": "Bot",
    "user_type.service": "Service",
    "user_type.user": "User",
    "users-groups.add_group": "Add group",
    "users-groups.add_role": "Add role",
    "users-groups.add_branch": "Add a branch",
    "users.auth_backend.activated": "The connection has been activated.",
    "users.auth_backend.backend_activate": "Activate connection",
    "users.auth_backend.backend_deactivate": "Deactivate connection",
    "users.auth_backend.backend_delete": "Delete connection",
    "users.auth_backend.backend_edit": "Edit connection",
    "users.auth_backend.backend_state": "State",
    "users.auth_backend.backend_state_active": "Active",
    "users.auth_backend.backend_state_deactivated": "Deactivated",
    "users.auth_backend.create_backend": "Create connection",
    "users.auth_backend.created": "A connection has been created.",
    "users.auth_backend.deactivated": "The connection has been deactivated.",
    "users.auth_backend.deleted": "The connection has been deleted.",
    "users.auth_backend.hostname": "Hostname",
    "users.auth_backend.port": "Port",
    "users.auth_backend.title": "Active Directory",
    "users.auth_backend.toggle_error": "Failed to (de)activate a connection",
    "users.auth_backend.updated": "The connection has been updated.",
    "users.auth_backend.username": "Username",
    "users.nav_auth_backend": "Active Directory",
    "users.nav_roles": "Roles",
    "users.nav_schedules": "Work schedule",
    "users.nav_skills": "Skills",
    "users.nav_users": "Users",
    "users.roles.create_role": "Create role",
    "users.roles.delete_role": "Delete role",
    "users.branches.delete_branch": "Delete branch",
    "users.roles.edit_role": "Edit role",
    "users.roles.not_found": "Roles not found.",
    "users.roles.query_clear": "Clear filter",
    "users.roles.query_search": "Title",
    "users.roles.role_actions": "Actions",
    "users.roles.role_admin_access": "Admin access",
    "users.roles.role_created": "The role has been created.",
    "users.roles.role_deleted": "The role has been deleted.",
    "users.roles.role_description": "Description",
    "users.roles.role_members": "Members",
    "users.roles.role_permissions": "Permissions",
    "users.roles.role_title": "Title",
    "users.roles.role_updated": "The role has been updated.",
    "users.roles.title": "Roles",
    "users.roles.total": "Total",
    "users.roles.view_role": "View",
    "users.schedules.break": "Break",
    "users.schedules.create_schedule": "Create schedule",
    "users.schedules.delete_schedule": "Delete schedule",
    "users.schedules.edit_schedule": "Edit schedule",
    "users.schedules.no_break": "No break",
    "users.schedules.no_weekends": "No weekends",
    "users.schedules.not_found": "Schedules not found",
    "users.schedules.same_schedules": "All users have the same work schedule",
    "users.schedules.schedule_actions": "Actions",
    "users.schedules.schedule_avg_tickets": "Avg. tickets count",
    "users.schedules.schedule_members": "Members",
    "users.schedules.schedule_operators": "Operators",
    "users.schedules.schedule_period": "Period",
    "users.schedules.schedule_tickets_percentage": "Tickets %",
    "users.schedules.schedule_title": "Title",
    "users.schedules.schedule_weekends": "Weekends",
    "users.schedules.title": "Work schedule",
    "users.schedules.view_schedule": "View",
    "users.skills.create_skill": "Add skill",
    "users.skills.delete_skill": "Delete skill",
    "users.skills.edit_skill": "Edit skill",
    "users.skills.not_found": "Skills not found.",
    "users.skills.query_clear": "Clear filter",
    "users.skills.query_search": "Title",
    "users.skills.skill_actions": "Actions",
    "users.skills.skill_created": "The skill has been created.",
    "users.skills.skill_deleted": "The skill has been deleted.",
    "users.skills.skill_description": "Description",
    "users.skills.skill_members": "Owners",
    "users.skills.skill_title": "Title",
    "users.skills.skill_updated": "The skill has been updated.",
    "users.skills.title": "Skills",
    "users.skills.total": "Total",
    "users.skills.view_skill": "View",
    "users.title": "Users",
    "users.users.avatar_clear": "Delete avatar",
    "users.users.avatar_cleared": "The avatar has been deleted.",
    "users.users.avatar_upload": "Upload avatar",
    "users.users.avatar_uploaded": "The avatar has been uploaded.",
    "users.users.change_password": "Reset password",
    "users.users.unban": "Unban",
    "users.users.create_bot": "Create bot",
    "users.users.create_service": "Create service",
    "users.users.create_user": "Create user",
    "users.users.query_all_roles": "All roles",
    "users.users.query_all_skills": "All skills",
    "users.users.query_clear": "Clear filter",
    "users.users.query_offline": "Offline",
    "users.users.query_online": "Online",
    "users.users.query_schedules": "Work Schedule",
    "users.users.query_status_placeholder": "Status",
    "users.users.query_text": "Name, email, position",
    "users.users.reset_service_token": "Reset service token",
    "users.users.show_service_token": "Show service token",
    "users.users.title": "Users",
    "users.users.user_actions": "Actions",
    "users.users.user_deactivate": "Deactivate",
    "users.users.user_deactivated": "User is inactive.",
    "users.users.user_delete": "Delete",
    "users.users.user_deleted": "The user has been deleted.",
    "users.users.user_department": "Department",
    "users.users.user_edit": "Edit",
    "users.users.user_custom_crm_id": "Add custom CRM Id",
    "users.users.user_email": "Email",
    "users.users.user_logged_out": "User has been logged out.",
    "users.users.user_login": "Login",
    "users.users.user_logout": "Logout",
    "users.users.user_name": "Name",
    "users.users.user_role": "Role",
    "users.users.user_schedule": "Schedule",
    "users.users.user_skill": "Skill",
    "users.users.user_type": "Type",
    "users.users.tickets": "Tickets in progress",
    "users.users.user_updated": "The user has been updated.",
    "users.users.users_not_found": "Users not found.",
    "users.users.users_total": "Total",
    "user_panel.title": "Operator panel",
    "user_panel.user_dashboard.title": "Operator dashboard",
    "user_panel.personal_quick_replies.nav_title": "Personal quick replies",
    "user_panel.online_users_title": "Online users",
    "user_panel.active_users_title": "Active users",
    "user_panel.busy_users_title": "Busy users",
    "user_panel.inactive_users_title": "Inactive users",
    "user_panel.active_tickets_title": "Active tickets",
    "user_panel.queued_tickets_title": "Queued tickets",
    "violation.id": "Id",
    "violation.type": "Type",
    "week": "Week",
    "weekday": "Weekday",
    "weekday.friday": "Friday",
    "weekday.invalid": "Wrong day of the week",
    "weekday.monday": "Monday",
    "weekday.saturday": "Saturday",
    "weekday.sunday": "Sunday",
    "weekday.thursday": "Thursday",
    "weekday.tuesday": "Tuesday",
    "weekday.wednesday": "Wednesday",
    "working_hours.table.efficiency": "Efficiency (Ut)",
    "working_hours.table.name": "Operator",
    "working_hours.table.total_busy_times": "Number of transitions to the status \"Inactive\"",
    "working_hours.table.total_idle_time": "Idle time",
    "working_hours.table.total_inactive_times": "Number of transitions to the status \"I do not accept chats\"",
    "working_hours.table.total_inactive_times_per_hour": "Wed. number of transitions to the status \"Inactive\" per hour",
    "working_hours.table.total_time_active": "Time in the status \"Active\"",
    "working_hours.table.total_time_busy": "Time in the status \"I do not accept chats\"",
    "working_hours.table.total_time_inactive": "Time in the status \"Inactive\"",
    "working_hours.table.total_time_working_with_tickets": "Working hours with requests",
    "working_hours.table.total_work_time": "Total work time",
    "working_hours.table.work_schedule_time": "Time on schedule",
    "working_hours.total": "Total time of all operators",
    "working_hours.total.active": "Total time in the status \"Active\"",
    "working_hours.total.busy": "Total time in the status \"I do not accept chats\"",
    "working_hours.total.inactive": "Total time in the status \"Inactive\"",
    "workload": "Workload",
    "personal_info_forms": "Forms of personal info requests",
    "worktimes.error_message": "Enter whole number between 0 and 24",
    "year_lower": "year",
    "years2_lower": "years",
    "years_lower": "years",
    "yes": "Yes",
    "shared.all-mailings-table.channel": "Channel",
    "shared.all-mailings-table.mailing_type": "Mailing type",
    "shared.all-mailings-table.mailing_title": "Mailing title",
    "shared.all-mailings-table.recipients_count": "Recipients count",
    "shared.all-mailings-table.mailings_count": "Mailings count",
    "shared.all-mailings-table.status": "Status",
    "shared.all-mailings-table.date": "Mailing date",
    "project.mailings.add_mailing_pattern": "Add pattern",
    "project.mailings.sync_mailing_patterns": "Sync patterns",
    "project.mailings.patterns": "Patterns",
    "project.mailings.all-mailings.mailings": "Mailings",
    "project.mailings.all-mailings.recipients": "Mailing list",
    "project.mailings.mailing_pattern_created": " Mailing pattern {{ title }} created.",
    "project.mailings.mailing_pattern_deleted": "Mailing pattern deleted",
    "project.mailings.mailing_pattern_updated": "Mailing pattern has been updated",
    "modals.mailing.channel": "Channel",
    "modals.mailing.type": "Type",
    "modals.mailing.select_channel": "Select a channel",
    "modals.mailing.pattern": "Select a pattern",
    "modals.mailing-delete_pattern.title": "Delete mailing pattern",
    "modals.mailing-delete_pattern.text": "Please, confirm deleting a pattern '{{ title }}'",
    "modals.mailing-send_pattern.title": "Send pattern for approving",
    "modals.mailing-send_pattern.text": "Please, confirm sending a pattern '{{ title }}' for approving",
    "modals.mailing-send_pattern": "Pattern was sent for approving",
    "modals.mailing-send_mailing_with_pattern.title": "Send a newsletter with a template",
    "modals.mailing-send_mailing_with_pattern.text": "Please confirm sending a newsletter with a template '{{ title }}'",
    "modals.mailing-sync_mailing_patterns.title": "Template synchronization",
    "modals.mailing-sync_mailing_pattern.title": "Template synchronization",
    "modals.mailing-sync_mailing_patterns.text": "Please confirm template synchronization in the entire segment",
    "modals.mailing-sync_mailing_pattern.text": "Please confirm template synchronization '{{ title }}'",
    "modals.mailing-send_mailing_with_pattern": "Newsletter with a template has been sent",
    "modals.mailing-pattern.create": "Adding a template for mailing in WhatsApp",
    "modals.mailing-pattern.update": "Updating the template for mailing in WhatsApp",
    "modals.mailing-pattern.title": "Title",
    "modals.mailing-pattern.title_desc": "Only Latin letters, numbers and underscores (_) can be used in the title. \nOther characters and spaces are not allowed",
    "modals.mailing-pattern.title_placeholder": "Enter the template name",
    "modals.mailing-pattern.category": "Category",
    "modals.mailing-pattern.category_marketing": "Marketing message",
    "modals.mailing-pattern.category_utility": "Useful information",
    "modals.mailing-pattern.lang": "Language",
    "modals.mailing-pattern.lang.ru ": "Russian",
    "modals.mailing-pattern.header": "Header",
    "modals.mailing-pattern.header_placeholder": "Enter the header text",
    "modals.mailing-pattern.header.add_file": "Add file",
    "modals.mailing-pattern.header_empty": "without header",
    "modals.mailing-pattern.header_picture": "Picture",
    "modals.mailing-pattern.header_doc": "Document",
    "modals.mailing-pattern.header_text": "Text",
    "modals.mailing-pattern.header_video": "Video",
    "modals.mailing-pattern.body_text": "Mailing list text",
    "modals.mailing-pattern.body_text_placeholder": "Enter the mailing list text",
    "modals.mailing-pattern.footer": "Footer",
    "modals.mailing-pattern.footer_enable": "Add footer",
    "modals.mailing-pattern.footer_text_placeholder": "Enter the footer text (no more than 60 characters)",
    "modals.mailing-pattern.button": "Button",
    "modals.mailing-pattern.add_button": "Add a button",
    "modals.mailing-pattern.button_phone": "Phone number",
    "modals.mailing-pattern.button_url": "Link",
    "modals.mailing-pattern.button_reply": "Quick response",
    "modals.mailing-pattern.button_text": "Button text",
    "shared.mailing-pattern.status_draft": "Draft",
    "shared.mailing-pattern.status_registration": "On registration",
    "shared.mailing-pattern.status_approved": "Approved",
    "shared.mailing-pattern.status_rejected": "Rejected",
    "shared.mailing-pattern.status_stopped": "Stopped",
    "shared.mailing-pattern.status_disabled": "Disabled",
    "shared.mailing.state_active": "Active",
    "shared.mailing.state_deleted": "Deleted",
    "shared.mailing.state_sending": "Sending",
    "shared.mailing.state_sent": "Sent",
    "shared.mailing.type_free_text": "Free text",
    "shared.mailing.type_pattern": "Pattern",
    "shared.mailings.download_list": "Download list",
    "shared.mailings.download_example": "Download example",
    "shared.single_mailing.send": "Send mailing",
    "shared.single_mailing.edit": "Edit mailing",
    "shared.single_mailing.variables": "Edit variables",
    "modals.mailing_variables.title": "Editing mailing list variables",
    "modals.mailing_variables.description": "The column in the file is responsible for the name of the variable, the first column should be the column \"phone\", for example, download the sample file using the button below. Be careful, the phone numbers from the example must match the downloaded file.",
    "modals.mailing_variables.download": "Sample file",
    "modals.mailing_variables.upload": "Upload file",
    "shared.single_mailing.state": "Mailing status",
    "shared.single_mailing.created_at": "Creation date",
    "shared.single_mailing.author": "Author",
    "shared.single_mailing.sent_at": "Date sent",
    "shared.single_mailing.sender": "Sender",
    "id_question_label": "Identification question",
    "id_question_placeholder": "Please provide your phone number for identification",
    "id_success_message": "Message displayed to user after successful identification",
    "id_success_message_placeholder": "Congrats! You've been identified",
    "identification_settings": "Identification settings",
    "identification_settings.success_alert": "Identification settings have been updated",
    "project.channel.nav_identification": "Identification",
    "project.channel.identification.title": "Rule of automatic client identification",
    "project.channel.enable_identification.label": "Identify unauthorized clients on their first ticket",
    "chats.search.client_email.new": "You can write the first message to the client. Specify the following data:",
    "chats.search.client_email.name_placeholder": "Enter a name",
    "chats.search.client_email.surname_placeholder": "Enter last name",
    "identify": "Identify",
    "identify_client": "Identify client",
    "manual_identification_title": "Manually identify client",
    "manual_identification.info_text": "If identification is successful, new value will be saved in the card of the client",
    "by_phone": "By phone",
    "by_email": "By email",
    "by_crmId": "By crmId",
    "webhook_address": "Webhook address",
    "webhook_address.info_message": "Paste this address to Webhook field in JAICP bot settings on their website",
    "fill_while_using_tls_certificates": "Fill if you want to use your own certs",
    "host": "Host",
    "port": "Port",
    "public_key_path": "Path to public key",
    "private_key_path": "Path to private key",
    "tls_server_name": "TLS server name",
    "tls_setting": "TLS setting",
    "approve_self_signed_certs": "Approve self-signed certificates",
    "enable_ssl": "Enable SSL",
    "email-settings.connection_protection": "Connection protection",
    "email-settings.connection_protection.none": "None",
    "email-settings.connection_protection.starttls": "STARTTLS",
    "email-settings.connection_protection.ssl_tls": "SSL/TLS",
    "email-settings.auth_method": "Auth metod",
    "email-settings.auth_method.none": "None",
    "email-settings.auth_method.raw_password": "Raw password",
    "email-settings.auth_method.secured_password": "Secured password",
    "knowledge.status.published": "Published",
    "knowledge.status.draft": "Draft",
    "knowledge.status.article_publish_success": "Article successfully published",
    "knowledge.status.article_to_draft_success": "The article has been successfully withdrawn from publication",
    "knowledge.status.article_update_success": "Article successfully updated",
    "knowledge.status.article_delete_success": "Article successfully deleted",
    "knowledge.status.article_create_success": "Article successfully created",
    "knowledge.status.article_create": "Create article",
    "knowledge.status.articles_trees": "ARTICLES TREE",
    "article.publish": "Publish",
    "article.to_draft": "Withdraw from publication",
    "article.edit": "Edit",
    "article.save": "Save",
    "article.cancel": "Cancel",
    "article.delete": "Delete",
    "article.author": "Author",
    "article.responsible": "Responsible",
    "article.status": "Status",
    "article.delete_message": "Are you sure you want to delete the article?\nEmbedded articles will be deleted",
    "article.delete_header": "Delete article",
    "quick_reply.delete_header": "Delete quick reply",
    "quick_reply.delete_message": "Are you sure you want to delete the quick reply?",
    "submit.delete": "Submit delete",
    "article.no_parent": "No parent article",
    "inbox.back": "< back",
    "choice_parent": "Parent article",
    "article_text": "Article text",
    "article_title": "Article title",
    "article.need_title": "Please provide the article title",
    "article.need_content": "Please write the article content",
    "article.choice_project": "Chioce projects",
    "article.search_by_category_placeholder": "Categoies:",
    "articles.search": "Search",
    "articles.project_selected_no_article": "Please select an article.",
    "articles.project_selected_no_articles": "There are no articles in this segment. Be the first to create one.",
    "articles.import_success": "Knowledge base successfully imported. Articles: {{ articlesCount }}, quick replies: {{ quickReplesCount }}",
    "articles.import_failed": "Error importing knowledge base",
    "article.draft_status": "(draft)",
    "article.quick-reply": "Quick answer",
    "article.quick-reply_add": "Create quick answer",
    "article.quick-reply_edit": "Edit quick answer",
    "article.quick-reply_text": "Quick answer text",
    "article.quick-reply_no_text": "Specify the text of a quick response",
    "article.delete_quick_reply_success": "Quick reply delete success",
    "article.edit_quick_reply_success": "Quick edit delete success",
    "article.draft": "[Draft]"
}